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Payout issue

CharlesHepsiba
Explorer ,
Feb 20, 2024 Feb 20, 2024

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I submitted a payout request on 06/02/24.

Still I'm not received any payment. Alredy 10 business days is completed, still I'm not received any payment on my account 

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Contributor critique , Contributors

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correct answers 2 Correct answers

Abambo Community Expert
Community Expert , Feb 20, 2024 Feb 20, 2024

Today is the tenth business day. If there was a holiday in between, it is only the ninth. Check the status of the payment. If the status is “done”, payment has been done. It's then up to your chosen service provider to credit you. That may still take up to 3 days. If there is a problem, the money will be sent back to Adobe, and they will credit your account again.

 

 

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Nancy OShea Community Expert
Community Expert , Apr 20, 2024 Apr 20, 2024

Can you reply YES to each of the following:

  1. Do you have an ACTIVE Adobe Stock Contributor account (not Fotolia)?
  2. Has it been 45 days or more since your first qualifying sale?
  3. Have you accured at least USD $25 in royalties?
  4. Did you complete & submit your Tax Withholding form to Adobe Stock?
  5. Do you have an active business account with PayPal, Skrill or Payoneer to receive the funds?
    https://helpx.adobe.com/stock/contributor/help/getting-paid.html
  6. Have you contacted Stock Contributor Support?
    https://contributor.stock.adobe.com/contact
...

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Nancy OShea Community Expert
Community Expert ,
Apr 20, 2024 Apr 20, 2024

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In Response To Wandererandclicker

Can you reply YES to each of the following:

  1. Do you have an ACTIVE Adobe Stock Contributor account (not Fotolia)?
  2. Has it been 45 days or more since your first qualifying sale?
  3. Have you accured at least USD $25 in royalties?
  4. Did you complete & submit your Tax Withholding form to Adobe Stock?
  5. Do you have an active business account with PayPal, Skrill or Payoneer to receive the funds?
    https://helpx.adobe.com/stock/contributor/help/getting-paid.html
  6. Have you contacted Stock Contributor Support?
    https://contributor.stock.adobe.com/contact

 

Depending on your bank & region, from the first business day after you request a payout, it takes 10-15 business days to receive payment in your bank account.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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