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Re: I can't Log in to my account. Adobe Stock contributor

Community Beginner ,
Aug 10, 2021 Aug 10, 2021

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Does not help. I had the sane issue. I cant view my contributor site

 

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Adobe Community Professional ,
Aug 10, 2021 Aug 10, 2021

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Some possible remedies could be:

— Open a private window/browsing incognito.

— Clearing cache and cookies.
— Using a different browser.
— Trying a different computer.
— Trying a different network or using a VPN.

If the error is still appearing, you have 2 more possibilities:

You can wait for it to pass, as there may be a temporary problem on the internet or Adobe server. The status of different services on Adobe servers may be checked here: https://status.adobe.com/creative_cloud#.

Mat ruled this out in 2019, but maybe that has changed in between... 🙂

You can contact contributor support: https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Community Professional ,
Aug 10, 2021 Aug 10, 2021

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@YMP Photography,

What did Stock Contributor Support say when you contacted them?

Stock Contributor Support: https://contributor.stock.adobe.com/en/contact

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Aug 03, 2021 Aug 03, 2021

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I have the same issue! Support team even did not try to help me, just closing tickets as resolved "Password reset", but this is not the password issue

 

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Adobe Community Professional ,
Aug 04, 2021 Aug 04, 2021

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Support team for contributors or for customers?

 

Some possible remedies could be:

- Open a private window/browsing incognito.

- Clearing cache and cookies.
- Using a different browser.
- Trying a different computer.
- Trying a different network or using a VPN.

If the error is still appearing you have 2 more possibilities:

You can wait for it to pass, as there may be a temporary problem on the internet or Adobe server. The status of different services on Adobe servers may be checked here: https://status.adobe.com/creative_cloud#

You can contact contributor support: https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Community Professional ,
Aug 04, 2021 Aug 04, 2021

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Adobe Stock Contributor support is NOT the same as the main support line.

https://contributor.stock.adobe.com/en/contact

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Community Professional ,
Aug 10, 2021 Aug 10, 2021

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LATEST

[Moderator branched these from old topics and merged into one new one.]

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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