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Participant
July 13, 2022
질문

Rechazo de fotos instantaneo

  • July 13, 2022
  • 2 답변들
  • 270 조회

Tengo un problema hace un tiempo con Adobe Stock, tengo algunas imagenes y hasta un par de ventas en la plataforma, pero hace un tiempo comenzo a rechazar automaticamente todo lo que cargo, ni siquiera pasa a revision, dice que hubo un error y no me deja subir nada, alguien sabe el motivo?

이 주제는 답변이 닫혔습니다.

2 답변

Nancy OShea
Community Expert
Community Expert
July 13, 2022

Try using a different browser.

 

Nancy O'Shea— Product User & Community Expert
Participant
July 13, 2022

I Try whit Chrome and Edge but same results.

Nancy OShea
Community Expert
Community Expert
July 13, 2022

JPG had upload errors.  Does it meet all image requirements?

  • Image format: JPEG 
  • Color space: sRGB
  • Minimum image resolution: 4MP (megapixels)
  • Maximum image resolution: 100MP (megapixels)
  • Maximum file size: 45MB (megabytes)

 

Nancy O'Shea— Product User & Community Expert
Jill_C
Community Expert
Community Expert
July 13, 2022

Post here a screen shot of the error code you're seeing, and someone in the Community should be able to help.

Jill C., Forum Volunteer
Participant
July 13, 2022

 this is the error.