rejected image in transparent png, but accepted in jpg?

[FantasyCreatures]

rejected image in transparent png, but accepted in jpg
for what reason?
thanks for your comments in advance.

[George_F]

I don't think .png is a supported file type.  Photos should be .jpeg only.

[George_F]

And it was my understanding that illustrations were desired to be submitted as vectors, I'm surprised this was accepted as a .jpeg.  I don't mind being corrected on that though if someone has better information than me!

[ClaudePhoto]

A ma connaissance seul les fichiers Jpeg sont accepté. Voir les directives https://helpx.adobe.com/ch_fr/stock/faq.html#:~:text=Les%20types%20de%20fichiers%20Adobe,de%20la%20l....

[MatHayward · Accepted solution]

We are now accepting PNG files with transparent backgrounds from contributors. These file types are not yet available for download from customers while we are building out the collection. The files you submit as PNG will be put online as JPG files with a white background until the switch is flipped and the feature goes live. These PNG images with transparent backgrounds will be available to license as both JPG or PNG by customers.

We are still a month or two out from going live with the PNG downloads. Thanks for your patience. 

Thanks,

Mat Hayward

[George_F]

@MatHayward Is this meant to be used for digitally created illustrations or for photos such as models and photographed objects?

[Mat Hayward]

Yes, both.

Thanks for the question,

Mat 

[bojanai38722984]

Is it allowed that I upload PNG file, even if I have uploaded vector version of that file previously?

I have many vector which might be interesting as PNG's to costumers

Bojana Ilic, contributor

[itsTetiana]

Hi, thanks for the information. Does this mean that in the future customers will be able to download vector files in PNG format (not only as vector or JPEG)?

[Abambo]

That's not said. What is said is that customers can download PNG files as JPEG files too.

[Test Screen Name]

You MUST read https://helpx.adobe.com/uk/stock/contributor/help/photography-illustrations.html

Don't guess what Adobe need...

[Abambo]

Sorry, we did not address the PNG issue:

I'm confident that your JPEG does not show cutout errors like this.

IMHO, the pyramid is also at least a foreign body here.