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rejected image in transparent png, but accepted in jpg?

Forum|Forum|3 years ago
August 11, 2022
6 replies
913 views

rejected image in transparent png, but accepted in jpg
for what reason?
thanks for your comments in advance.

This topic has been closed for replies.

Correct answer MatHayward

We are now accepting PNG files with transparent backgrounds from contributors. These file types are not yet available for download from customers while we are building out the collection. The files you submit as PNG will be put online as JPG files with a white background until the switch is flipped and the feature goes live. These PNG images with transparent backgrounds will be available to license as both JPG or PNG by customers.

We are still a month or two out from going live with the PNG downloads. Thanks for your patience.

Thanks,

Mat Hayward

Abambo

Community Expert

Sorry, we did not address the PNG issue:

I'm confident that your JPEG does not show cutout errors like this.

IMHO, the pyramid is also at least a foreign body here.

ABAMBO | Hard- and Software Engineer | Photographer

T

Test Screen Name

Legend

You MUST read https://helpx.adobe.com/uk/stock/contributor/help/photography-illustrations.html

Don't guess what Adobe need...

MatHayward

Correct answer

Community Manager

We are now accepting PNG files with transparent backgrounds from contributors. These file types are not yet available for download from customers while we are building out the collection. The files you submit as PNG will be put online as JPG files with a white background until the switch is flipped and the feature goes live. These PNG images with transparent backgrounds will be available to license as both JPG or PNG by customers.

We are still a month or two out from going live with the PNG downloads. Thanks for your patience.

Thanks,

Mat Hayward

George_F

Community Expert

@MatHayward Is this meant to be used for digitally created illustrations or for photos such as models and photographed objects?

George F, Photographer & Forum Volunteer

M

Mat Hayward

Inspiring

Yes, both.

Thanks for the question,

Mat

ClaudePhoto

Inspiring

A ma connaissance seul les fichiers Jpeg sont accepté. Voir les directives https://helpx.adobe.com/ch_fr/stock/faq.html#:~:text=Les%20types%20de%20fichiers%20Adobe,de%20la%20licence%20du%20fichier.

George_F

Community Expert

And it was my understanding that illustrations were desired to be submitted as vectors, I'm surprised this was accepted as a .jpeg. I don't mind being corrected on that though if someone has better information than me!

George F, Photographer & Forum Volunteer

George_F

Community Expert

I don't think .png is a supported file type. Photos should be .jpeg only.

George F, Photographer & Forum Volunteer

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