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Scott from Seattle
Scott from Seattle
Participant
February 23, 2024
Answered

Rejected images

  • February 23, 2024
  • 4 replies
  • 550 views

I submitted two images to Adobe stock, and both were rejected. Upon looking for details as to why they were rejected I found the following comment, which I am sure is a standard reply. "Common issues that can impact the technical quality of images include exposure issues, soft focus, excessive filtering or artifacts/noise." While this information is informative. It is rather broad in it's definition. It would be nice if the reply as to why it was turned down was more specific to the issues of the image submitted. That would help those submitting image to be more aware of their mistakes. 

    Correct answer Jill_C

    Moderators reject an image based on the first issue that they detect. But an image may have multiple quality issues, some of which are listed in the standard text that you included in your post. They are simply not given enough time to enumerate every issue in an image. Also, it's not their job to make us better photographers / image creators by supplying detailed feedback on every image they look at. However, Adobe Stock has provided this forum as a means for you to receive feedback from fellow Contributors; so please do upload a couple of rejected images and we'll provide our opinions.

    4 replies

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    February 24, 2024

    Moderation is not done to be nice to contributors, but to protect potential buyers from faulty assets. You are assumed to post only perfect assets. And yes, quality issues are rather broad, and it would be charming to have a more restricted error description, but that won't happen. Adobe indeed scrapped a lot of more to the point descriptions, like “Artefacts” ,

    “Focus”

     

    , “Exposure” etc.

     

    It's much faster to just check the Quality issues for all of this. With moderation, every second counts.

     

    (The refusals shown above were from five years ago. And yes, I earned them, as I too don't submit all the time perfect assets 😁. So refusals are nothing to get upset about, everyone gets them from time to time. The only trouble is learning from the mistakes. If you post one asset here, in the quality as submitted, we can analyse the image and tell you what we see. That will help you to check your assets as this too)

    ABAMBO | Hard- and Software Engineer | Photographer
      jacquelingphoto2017
      Community Expert
      jacquelingphoto2017Community Expert
      Community Expert
      February 24, 2024

      Hi @Scott from Seattle ,

      Tabulating specific issues for refused files are time consuming for moderators who are entrusted with choosing file for the marketplace. Besides, a file is refused based on the first error. After seeing the first error, there is no point searching for more. The decision to refuse is based on the first error. Hence, as you see in a subsequent paragraph that says, "If you are looking for specific feedback on your image, we recommend you create a post in the critique forum where you can solicit feedback from other Adobe Stock Contributors." the critique form is provided for experienced contributors to assist identifying issues of refused files. We look for, and highlight all the issues there is with your file(s). You will need to post here, a copy of the refused file in the same resolution you submitted at and say what it was refused for. We in turn will help you to identify that issue and more if there are other issues.

      Best wishes

      Jacquelin

       

        Jill_C
        Community Expert
        Jill_CCommunity ExpertCorrect answer
        Community Expert
        February 23, 2024

        Moderators reject an image based on the first issue that they detect. But an image may have multiple quality issues, some of which are listed in the standard text that you included in your post. They are simply not given enough time to enumerate every issue in an image. Also, it's not their job to make us better photographers / image creators by supplying detailed feedback on every image they look at. However, Adobe Stock has provided this forum as a means for you to receive feedback from fellow Contributors; so please do upload a couple of rejected images and we'll provide our opinions.

        Jill C., Forum Volunteer
          daniellei4510
          Community Expert
          daniellei4510Community Expert
          Community Expert
          February 23, 2024

          Adobe receives thousand of images a day. Moderators do not have time to give specific reasons for their decisions. If you would like some feedback, post the rejected images here and perhaps we can be of help.

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