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Lee selling photos
Participating Frequently
August 20, 2021
질문

Rejection with technical issue, public profile and the way our photos shown.

  • August 20, 2021
  • 6 답변들
  • 1681 조회

Hello Adobe Support team,

 

Hope you guys are well and I want to ask several question:

1. about specific details on technical issues that you guys mention. I did some research of why a photo is rejected, grain, noise, blur etc but sometimes when we double check our photos it's ok. I have some photos that passed the QC but also several that are rejected. I also attached 2 examples of the ones that were rejected. For the landscape photo, is it because the grain or the artifact? if it is because of those reason, I use Fujifilm X-Pro1 and it's a common issue in the x-trans sensor known as the "watercolor effect", so will that be a common reason for the future rejection?

2. It's an abstract photo of geometry, targeted as probably wallpaper, part of illustration or graphic design purposes. It is a clean one, high key, nothing is blown out but it got rejected? May I know the specific reason?

3. I tried to look at my public profile and the only thing that came up was the cover photo for the public profile, none of my photos that I have uploaded shown there, so how will others find my photos? 
Also I tried to fine my photos using the specific title but none of my photo shows up?

I think that's it for now and thank you very much in advance

이 주제는 답변이 닫혔습니다.

6 답변

jacquelingphoto2017
Community Expert
Community Expert
August 22, 2021

Hi @Lee selling photos ,

You either added special effect to the first photo or it has some serious white balance issue. The photo is totally blue. That is not natural. Also it is under exposed. The second file is nothing. Details must be seen in whatever you upload, be it abstract or otherwise. Photos must be as close as possible to what it looks like in the real world. The customer will apply the necessary special effect to suit their project. Allowing room for customers to apply their own special effect will add value to your file in that more customers will buy the same file for contrasting projects.

 

When you upload, your files goes through a review process. This take approximately 5 days. Approved files are subsequently indexed and are made visible on your public portfolio and on the Adobe market between 24 and 48 hours later. If you by now do not see the photos you enquired about in your public portfolio then you need to send a ticket to Adobe via the "Contact us" at the bottom of your contributor page.

 

Best wishes

JG

Photographer and Nutrition Author

Lee selling photos
Participating Frequently
September 5, 2021

Hi @jacquelingphoto2017 ,

 

very sorry for the delayed response, caught myself a dengue fever and just got out from the hospital. Thank you very much for the explanation about the photo. The WB might off a bit due to the auto WB and the presence of the sunset, but it is actually as close as my eyes see. Did not do funky color alteration whatsoever because I'm more on to how to preserve reality in my general style but I agree that might no be ideal for the customer on the stock photo market. 

 

And as for the profile, it is normal and everything shows up after a couple of week. Thank you very much for it, really appreciate it.

 

Cheers

Abambo
Community Expert
Community Expert
August 21, 2021

As for your public profile, please post the URL. That allows us to look into it and to check if we see the same picture. We are not Adobe, so we can't look into your account.

ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
Community Expert
August 21, 2021

You're mixing different problems, that's not good, as others who follow this may get confused...

 

To your pictures: regardless of the camera you use, you should avoid the noise level as in your first picture. I think it would have been accepted, if the noise level would not have been that awfully high.

 

As of your abstract picture, you also have a high noise level, but in addition, it's missing contrast, and it's out of focus.

 

 

ABAMBO | Hard- and Software Engineer | Photographer
Lee selling photos
Participating Frequently
September 5, 2021

Hello Abambo, 

 

thank you very much for pointing out the mixing problems point. Won't do that again in the future to keep the focus on point. 

 

and thank you very mcuh for your reply regarding my photos.

 

Cheers

RALPH_L
Community Expert
Community Expert
August 20, 2021

Your first photo has several technical issues. White balance, exposure and noise are just a few of the alterations I made to create the following example:

Lee selling photos
Participating Frequently
August 21, 2021

Hello Ralph,

 

thank you very much for the respond and the explanation, I really appreciate it. 

 

as for the noise, it is actually the problem I mentioned earlier that it's because of the sensor, shot it on iso400 and for some unknown reason even though adobe has updated its software, it still manage to renders xpro1 images like this one. 

 

for the white balance, it is close to what I saw that morning, with a blue cast, so while I did increase the exposure on the citypart of the photo, I did it to have it as close as the original scene. and thank you for the suggested editing and is that the safe type of photot that adobe stock wants for us to upload?

Thank you very much Ralph

George_F
Community Expert
Community Expert
August 20, 2021

It's important to realize this is a a user driven message board, we have no affiliation with Adobe.  The most noticable technical problem to me is exposure.  The architecture shot is overexposed and the landscape shot is underexposed, the histogram reflected what my initial impression was on both.

 

Thanks for letting me critique your photo!

 

-George Folster

George F, Photographer & Forum Volunteer
Lee selling photos
Participating Frequently
August 21, 2021

Hi George, 

thank you for the respond and for addressing my misunderstanding on the first message. 
Also thank you very much for the critique, I really appreciate it and it definitely help me to understand the requirement that are needed to achieve in the stock photo world. 

I have several questions regarding the two photos in question, the exposure in the architecture shot is an artistic decision based on high key lighting principal and I believe it still retain all the details. Should it be well exposed it'll be very dull.

The second photo was on taken around sunset so the mountain become a silhouette along with the cityscape. Should I edit it to have the same exposure to balance the sunset it won't make sense.

 

These decision were made to achieve a certain look, so my questions are should we make everything just properly exposed in order to be accepted? and will artistic decision like these cause more disadvatage rather than advantage in the stock photo business?

Thank you very much George

Ricky336
Community Expert
Community Expert
September 6, 2021

Hi George,

With the mountain/city view, the foreground is too dark, so much that you can't actually see what it is!

You have to balance it a bit more. I would use a graduated filter to expose the foreground a bit more. In my view the white balance is generally fine. You could add just a bit more warmth to the foreground.

 

Legend
August 20, 2021

This is not the Adobe support team. There is no way to get info from the reviewer who rejected your photo. They rejected it, and gave their full reason. Why? Because they have thousands of photos to review every day, and any extra time for reasons or discussion takes time, and hence costs money.

The experienced community members (not Adobe staff) can guess - from their expertise and experience - why a photo might be rejected, and sometimes suggest improvements. Always remember that Adobe are looking for technically perfect photography, which is sometimes at odds with art and creativity.

 

For your last question: "how will others find my photos? " from the keywords. Keywording is everything, and needs careful thought - search on your planned keywords before you even take the photo. This is not a series of galleries for individual artists.

Lee selling photos
Participating Frequently
August 21, 2021

Hi Test Screen Name, first of all thank you very much for the respond and very sorry regarding addressing the commity and thank you very much for the correction, much appreciated. 

I see so the keyword is "technically perfect photography", I understand it from the marketing perspective but to be honest I find it contradicting just like a photo of a person with a sunset background with the sunset also lighting the person's face.

 

And about "my public profile", I am very sorry I did not attach it at the first message, I attach it on this message and is it suppose to be like that? and is that a problem or is it normal?

thank you very much in advance