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T
Tim.Y.
Participant
April 13, 2022
해결됨

Switching from Fotolia to Adobe Stock

  • April 13, 2022
  • 1 답변
  • 708 조회

Hello. I had a Fotolia account. I couldn't switch to Adobe Stock because I got an error after entering my Fotolia account username and password. Now I'm getting sales emails from Adobe Stock, but I don't have access to my materials. https://stock.adobe.com/ru/fotolia/login is not working for me. How can I get access?

이 주제는 답변이 닫혔습니다.
최고의 답변: Abambo

Yes.


If you can't access the "contact us"-page, email contributor-support@adobe.com.

 

Also tagging @MatHayward for expert advice.

1 답변

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
April 13, 2022

Fotolia is offline. You need to create an Adobe contributor account and synchronize that with your Fotolia account.

https://helpx.adobe.com/stock/contributor/help/contributor-fotolia.html

ABAMBO | Hard- and Software Engineer | Photographer
T
Tim.Y.작성자
Participant
April 13, 2022

I have now created a new contributor.stock.adobe.com account and entered my Fotolia account. I got a message that this account is already in use.

I think my Fotolia account is already connected to my Adobe account. But when I am logged into my Adobe account, and go to contributor.stock.adobe.com I get the message "New account creation is not available at this time." When I registered Fotolia and Adobe accounts I was in Russia, I think this is the problem.

But the problem with account migration was long before Adobe left Russia.

 

T
Tim.Y.작성자
Participant
April 13, 2022

By using this address? https://contributor.stock.adobe.com/en/contact


Yes.

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