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Wormsmeat
Wormsmeat
Participating Frequently
December 13, 2022
Answered

Using Adobe model / property releases on Shutterstock.

  • December 13, 2022
  • 3 replies
  • 1969 views

Am relatively new to stock, started with Adobe this year and am now starting to see quite a few sales coming though. Encouraged by that I recently also started submitting to Shutterstock.

  • I want to use my existing releases from Adobe on Shutterstock.
  • Shutterstock say they accept releases from Adobe but they need to be in jpg.
  • If I download an Adobe release it is in pdf format.
  • I have tried taking a screenshot of the Adobe pdf and saving as jpg. Shutterstock not happy with that, they say it's an invalid release.

I appreciate this is more of a Shutterstock question but am sure some of you guys must know the correct method.

Grateful for any help.

 

[Moderator moved the thread to the correct forum from Stock to Stock Contributors ]

[Moderator cured topics]

 

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Correct answer MatHayward

I can't speak to the requirements of other agencies so this is a general response. If you are using the Adobe Sign release generated in the contributor portal, then you will likely find challenges having it approved outside of Adobe Stock. If, you are using a hand signed release, then most are somewhat universal. Personally, I use an app called Easy Release for the job and it works quite well. 

 

Good luck,

 

Mat Hayward

3 replies

Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
December 13, 2022

My scanner allows me to choose either pdf or jpg output file types. If you have a printed copy, scan it to jpg. 

Jill C., Forum Volunteer
Wormsmeat
WormsmeatAuthor
Participating Frequently
December 13, 2022

Thanks Jill,

I'm referring to Adobe Docusign releases here.

    MatHayward
    Community Manager
    MatHaywardCommunity ManagerCorrect answer
    Community Manager
    December 13, 2022

    I can't speak to the requirements of other agencies so this is a general response. If you are using the Adobe Sign release generated in the contributor portal, then you will likely find challenges having it approved outside of Adobe Stock. If, you are using a hand signed release, then most are somewhat universal. Personally, I use an app called Easy Release for the job and it works quite well. 

     

    Good luck,

     

    Mat Hayward

      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      December 13, 2022

      Good to know. Until now, I used paper releases because it was easiest.

       

      And yes, JPEGs don't keep the digital signature!

      ABAMBO | Hard- and Software Engineer | Photographer
      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      December 13, 2022

      All sites accept all model releases if the required information are on. If Shutterstock asks for a JPEG, provide a JPEG. The problem with your screenshot is probably that the quality is not great. You need to be able to read all the elements.

       

      Adobe Photoshop can read PDF files and save them as JPEG, for example. Acrobat (not the free Acrobat Reader) can save a PDF as TIFF or JPEG. You can also look for tools to convert PDF files to JPEG on the internet. You can print your model release and photograph it. There are multiple possibilities.

       

      And yes, you could also look into the Shutterstock fora for an answer, and you could ask Shutterstock contributor support.

      ABAMBO | Hard- and Software Engineer | Photographer
        Wormsmeat
        WormsmeatAuthor
        Participating Frequently
        December 13, 2022

        Thanks for a prompt reply.

        I suspect the Adobe Docusign is compromised if I simply screenshot it.

        If I try to open it in Photoshop, it asks for a password which only Adobe have.

        I originally tried Shutterstock contributor support but get the message "Something went wrong with Contact Us request processing" on different PCs / different browsers so thought I'd ask here.

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