Stock Contributors

Hello everyone,I would like to understand the current requirements for submitting AI-generated illustrations to Adobe Stock.I create illustrations using AI tools and want to ensure that my submissions comply with Adobe Stock's latest contributor guidelines.Could experienced contributors please clarify the following questions? Which file formats and technical specifications are recommended for AI-generated illustrations? When should I select the “Created using generative AI tools” checkbox? What are the most common reasons AI-generated illustrations are rejected? How can I ensure my illustrations are sufficiently unique and avoid being flagged as similar or repetitive content? Are there any specific requirements for titles, keywords, and categorization? What quality checks should I perform before submitting AI-generated illustrations? I would appreciate any practical advice or recent experiences from contributors who regularly submit AI-generated illustrations.Thank you for yo

I want to know about How can I contact on adobe support? I also want to know about adobe live support.

Hello. I have an approved and active Payoneer account, and I am trying to connect it to my Adobe Stock Contributor account.When I click “Connect your account”, the Payoneer page opens, but the connection does not complete and I am returned to the same screen.I have already enabled pop-ups and third-party cookies in Chrome and tried again, but it still does not work.My existing Payoneer account is fully verified and approved. I do not want to create a new Payoneer account.Could you please help me connect my existing Payoneer account to Adobe Stock Contributor?

Hello Adobe Team, My Adobe Stock Contributor account was blocked on September 8th. I received an email stating it was due to Generative AI policy violations.  I regularly upload AI-generated content and always try my best to follow Adobe's guidelines. If I made a mistake regarding similar content submissions, labeling, or releases, it was completely unintentional. I apologize for the oversight.  I sent an appeal via email on September 8th but haven't received a response yet. Could a moderator please check my account status? I am willing to correct any mistakes and strictly follow all AI guidelines moving forward.  Thank you for your time and help.

Hello, I am a new Adobe Stock Contributor from Pakistan. I created my contributor account on 8 October 2026. My email address is verified and my public profile is complete, but I cannot finish the phone verification, and the contributor portal will not let me proceed to uploads until it is done. Every time I try to add my mobile number, I get this error: "An error occurred while performing this action. Please try again later." Details:- Country selected: Pakistan (+92)- Number entered in the correct format (3XX XXXXXXX, without the leading zero) — the form itself formats it correctly- The error appears immediately when I click "Add" — the SMS is never sent and no verification code field ever appears- I have tried on 8, 9, 10 and 22 October, multiple times, including after a fresh sign-in where the password identity check passed- My number is active and receives SMS from other services without any problem- I also cannot reach Contributor Support about this: the contributor contact page

Unable to create an Adobe Stock Contributor account — need helpHi everyone!I’m trying to register my first Adobe Stock Contributor account, but I’m unable to proceed.I created my Adobe ID in Russia several years ago, and I now live in Israel. I have never had an Adobe Stock Contributor account.When I open contributor.stock.adobe.com, I immediately see the following message:“New account creation is not available at this time.”The “Link my Adobe ID” option is not available either.I contacted Adobe Support, but they told me that I can change the country associated with my Adobe ID only by purchasing a subscription. I don’t have an active subscription and would prefer not to pay for one just to register as a Contributor.Has anyone experienced the same issue? Is there a way to resolve this or update the country associated with an Adobe ID without purchasing a subscription?Any advice would be greatly appreciated. Thank you!

I think Adobe should find another reason to reject photos instead of randomly citing “quality issues”.A simple “No, we’re not interested” would be fine, because non-existent quality issues lead to frustration for the photographer and cast doubt on the evaluators’ actual competence.Actually, sometimes they use “Similar content in our collection”, but it’s a bit strange that you can find nearly two millions of “Pink rose” but they discarded my “Squat lobster” even if they only have 600 or a small fish called Royal gramma with only 300 occurrences…Anyways, I’d like to share these additional rejections (quality issues) that I’ve attached:Leopard in high-keyMoray eel Nudibranch BatfishI’d like to discuss them with you, if you like.P.S. The response “Adobe aims for photos with commercial potential, and these don’t have it” is more than appropriate, but here we’re talking about quality.Thank you for your attention

Repeated Intellectual Property Refusals on Almost All of My AI-Generated Videos — Need HelpHello everyone,I am anvideo contributor on Adobe Stock, and for quite some time, I have been experiencing a frustrating issue with my video submissions.No matter what niche or subject I work on, I keep receiving Intellectual Property Refusals on almost all of my AI-generated videos. I have tried creating videos in different categories and styles, including nature, factories, industrial scenes, and time-lapse videos. However, regardless of the subject or style, my submissions continue to receive the same IP refusal.I am creating my videos while following Adobe Stock's contributor guidelines and requirements. I also make sure that my titles and keywords follow the platform's guidelines, yet I continue to face these repeated refusals.At this point, I genuinely do not understand what is causing this issue. If my videos cover completely different subjects and use different styles, why am I still recei

Anyone please help me share some good niche at adobe because i strated it last years and i got few hundreds of dollars from and now its sales go down. now i don’t making single cent from my collections. if anyone interested to work together i am open as well. I just need directions and roadmap and i am well and creating content.

Hello Adobe Stock Team,My Adobe Stock Contributor account has been blocked, and I respectfully request a manual review of this decision.Before the block, I had 241 files, 23 downloads, and approximately $47.56 in earnings. I would appreciate the opportunity to understand the reason for the restriction and resolve any issues if necessary.My goal is to have my entire Contributor account reinstated, including access to my portfolio, so I can continue contributing to Adobe Stock.Please also clarify the status of my outstanding earnings and advise me on any steps required from my side.Thank you for your time and consideration.Best regards, An Adobe Stock Contributor

Is the forum acting up for anyone else? As of yesterday, I stopped receiving emails with regard to new posts and when I attempt to upload an images, I get a “something went wrong” notification. I’m using Safari, but the issue occurs on two other computers with entirely different OS operating systems.

 I noticed the deposited amount was low, so I checked and found that $28 had been deducted for the annual fee.There are far more than I expected—was it always like this?I expected to pay only withdrawal fees—with no annual fee or a much lower one—but it turns out the fee is quite high.

It looks like the 'File #' search bar on the contributor dashboard is bugged. It's currently only working for assets from before August 5, 2026.Is anyone else experiencing this issue?

Hello Adobe Community and Moderators, I contacted Adobe Contributor Support on October 3 regarding an issue with my contributor account. My case number is ADB-47376869-M0T0. It has been quite a while, but I have not received any reply or update yet. Could a moderator please look into this or forward my case to the support team? Thank you!

Hi Adobe Community Managers,My contributor account was deactivated on June 5, 2026 regarding AI content guidelines. I have submitted appeal forms via the contact link, but the tickets keep getting automatically closed without resolution.Could an Adobe Staff / Community Manager please help check the status of my appeal or escalate this to the Contributor Relations team?Thank you, Ryan (Personal information removed by moderator.)

I’m not posting this because I need instructions on what to do. I have already contacted Adobe by email about this new suspension, and I am waiting for a response.This has happened before. The first time, I sent countless emails and posted on this forum. People said they wanted to help, but nothing actually helped resolve the situation. I still had to wait about a month for Adobe to investigate, and I was the one who suffered the consequences. I lost access to my portfolio and income during one of my most important sales periods, at the beginning of September, including around September 7.My account was eventually restored. I was able to work and receive earnings for about a month. Now, on October 16, it has been disabled again over suspicious purchases made by someone I do not know. I did not make or authorize those purchases.I had more than US$300 in my account that I was counting on receiving. Now I may have to wait another month, risk having my earnings adjusted, and lose another m

Hello, I'm trying to complete phone verification for my Adobe account to access the Stock contributor portal, but I cannot add my mobile number. - Country: Pakistan (+92), full number entered correctly without leading 0- Error on every attempt: "An error occurred while performing this action. Please try again later."- Same error on account.adobe.com/profile and the Stock contributor onboarding page- No Skip option, so I'm fully blocked from the contributor dashboard Retried over several days. Is there a known issue with Pakistan (+92) numbers, or can support verify my number manually? Any help appreciated!

Hello, I am a new Adobe Stock Contributor from Pakistan. My email is verified, but contributor onboarding is blocked at phone verification. When I try to add a Pakistan (+92) mobile number on my Adobe Account profile, it fails every time with: "An error occurred while performing this action. Please try again later." Two different +92 numbers were tried; both were parsed correctly as +92 Pakistan, but no SMS code was ever sent. I am asking Adobe Contributor Relations to please enable phone verification for this account, manually verify it, or advise an alternative way to complete contributor onboarding. I have not changed any other account settings and have not filled tax or payout details. Note: the official Contributor Portal support form at contributor.stock.adobe.com/en/contact redirects back to the onboarding phone-verification page, so I cannot submit it there, and the general Adobe chat would not connect me to an advisor because this account has no paid plan. Please advise how to

Hello, I created a new Adobe Stock Contributor account on 23 October 2026. My email address is verified, but I cannot complete the mandatory phone verification, so I cannot access the Contributor portal or upload anything. On the 'Enter your mobile phone number' dialog (account.adobe.com/profile), I select Pakistan (+92) and enter my mobile number, but clicking Add always fails with this message:'An error occurred while performing this action. Please try again later.'No SMS code is ever sent. What I have already tried:- Many attempts over two days, including waiting and retrying later- Different browsers and my own phone- Different mobile numbers — none of them can be added- Adding the number via Account and security > Two-step verification (SMS) — same error- Adding the number via Account > Account information > Mobile phone — same error- The Contributor support contact form — it redirects me back to the phone-verification page, so I cannot submit a request- General Adobe cha

Dear Adobe Stock Contributor Team / Community,​I hope this message finds you well.​I am currently an active contributor on Adobe Stock. However, I am experiencing very low sales and downloads on my portfolio. I want to optimize my profile, create high-demand content, and significantly improve my earnings on the platform.​Could you please provide me with a detailed guideline and suggestions regarding the following points?​Popular & High-Demand Niches: What are the currently trending and high-demand commercial vector/graphic niches that I should focus on? ​Portfolio & SEO Optimization: What best practices should I follow for titles, category selection, and keywording to rank higher in Adobe Stock search results? ​Actionable Steps to Increase Downloads: What specific strategies do top-performing contributors use to increase overall visibility and convert views into downloads?

Hello. My contributor account is currently blocked/inactive due to an issue with multiple accounts.I submitted a ticket on October 2nd (Case ID: ADB-47360531-V7J2) and I have already closed all my previous profiles, leaving this current account as my single and definitive one. I updated the case details on October 16th confirming this, but I haven't received a response yet.Could a moderator please help me scale this case internally so I can start uploading my stock videos?Thank you very much, Elena.

Hello Adobe Stock Community,My Adobe Stock Contributor account was deactivated on August 28, 2026, for “suspicious activity”.The notification did not identify the specific activity involved or explain which particular policy had allegedly been violated.I contacted Contributor Relations and submitted follow-up requests, but so far I have not received a substantive explanation of the reason for the deactivation or a clear update on the review of my appeal.I also contacted Adobe's DSA Point of Contact to request clarification and information about the available review and dispute-resolution procedures. My latest correspondence has been forwarded to Contributor Relations, but my specific questions remain unanswered.I understand that Adobe needs to protect its marketplace against fraud and policy violations. I am simply seeking a transparent review of my case and an opportunity to provide any additional information or verification that may be required.I would appreciate hearing from other c

Dear Adobe Contributor Relations Team,I respectfully submit additional clarification regarding my blocked account (Case ID: 00436955).As I mentioned earlier, I have always tried to follow Adobe Stock guidelines carefully. Out of my 200 uploaded assets, only around 10 were AI-generated, and for those I correctly marked the “Generative AI” checkbox. The remaining majority of my assets were fully original works created by me using Blender, Photoshop, After Effects, and PixelLab. These are not AI-generated.To support my appeal, I am attaching screenshots of some of my project files and workflows from Blender, Photoshop, After Effects,paint and PixelLab to demonstrate my original creative process. If needed, I am also willing to share additional files or details to further verify my work.I kindly request a re-review of my account based on this clarification and evidence. I highly value Adobe Stock’s platform and assure you that I will continue to carefully follow all submission policies in

Hey guys, I know this has been asked a lot but I keep having pictures rejected for quality issues and I really don’t get why. Any idea? A few examples: https://drive.google.com/drive/folders/1YoQiCGn1A0BfbJ7xMbpPQ_VAtzJyinWS?usp=sharing

Hi everyone! 👋Why are my high-quality images getting rejected for “Quality Issues”? Could experienced contributors help identify what might be wrong with these images and what I should improve?Or could this be an issue with Adobe Stock’s automated AI review system?Any advice or insights would be greatly appreciated. Thanks! 🙏