Am relatively new to stock, started with Adobe this year and am now starting to see quite a few sales coming though. Encouraged by that I recently also started submitting to Shutterstock.
I appreciate this is more of a Shutterstock question but am sure some of you guys must know the correct method.
Grateful for any help.
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All sites accept all model releases if the required information are on. If Shutterstock asks for a JPEG, provide a JPEG. The problem with your screenshot is probably that the quality is not great. You need to be able to read all the elements.
Adobe Photoshop can read PDF files and save them as JPEG, for example. Acrobat (not the free Acrobat Reader) can save a PDF as TIFF or JPEG. You can also look for tools to convert PDF files to JPEG on the internet. You can print your model release and photograph it. There are multiple possibilities.
And yes, you could also look into the Shutterstock fora for an answer, and you could ask Shutterstock contributor support.
Thanks for a prompt reply.
I suspect the Adobe Docusign is compromised if I simply screenshot it.
If I try to open it in Photoshop, it asks for a password which only Adobe have.
I originally tried Shutterstock contributor support but get the message "Something went wrong with Contact Us request processing" on different PCs / different browsers so thought I'd ask here.
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I can't speak to the requirements of other agencies so this is a general response. If you are using the Adobe Sign release generated in the contributor portal, then you will likely find challenges having it approved outside of Adobe Stock. If, you are using a hand signed release, then most are somewhat universal. Personally, I use an app called Easy Release for the job and it works quite well.
Good to know. Until now, I used paper releases because it was easiest.
And yes, JPEGs don't keep the digital signature!
Thanks for responding Mat, see my reply in the previous post.
The thing is that S/Stock say they accept Adobe releases but I can't seem to find out how.
Maybe they accept Adobe format paper releases but not Adobe Docusign, which I use.
One more thing Mat if I may.
Had a look at Easy Release and am happy to try that but where do I upload an Easy Release certificate on the Adobe website? Is it Releases > Bulk upload scanned releases?
Oh, and do models have to sign releases at initial shoot or can a release be emailed to them for a digital signature some time afterwards? (I sometimes take shots and, only some months after, decide to submit them as stock).
Thanks again for your help.
My scanner allows me to choose either pdf or jpg output file types. If you have a printed copy, scan it to jpg.
I'm referring to Adobe Docusign releases here.