Skip to main content
R
rainfall01
Participant
December 28, 2022
Question

Your account has a validation status issue

  • December 28, 2022
  • 1 reply
  • 549 views

why they close my account , i work very hard to design and upload my own content to adobe stock

 

[Moderator moved the thread to the correct forum]

This topic has been closed for replies.

1 reply

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
December 28, 2022

Adobe does not publicly discuss the issues with your account. Use the link you got to contact Adobe Contributor Support. Watch your spam folder, they respond by e-mail. This user community can do nothing for you, and has no insight into the proceedings.

 

Some accounts get unlocked after an investigation, some stay locked ad aeternum. After the first reasoning, you need to be patient. One user said that it took a month, before his account got unlocked.

ABAMBO | Hard- and Software Engineer | Photographer
R
rainfall01Author
Participant
January 7, 2023

It is supposed to be a public discussion
Because closing accounts without prior warning and waiting for a person for more than a month, two months, or more to respond, this indicates the fragility of this platform.

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
January 8, 2023

Just in case you haven't found the email yet, it's contributor-support@adobe.com.  This is the only way to contact them.

 

Good luck!


@George_F,

That mail address is coined to the message that a user gets when his account is blocked.

 

@rainfall01,

How can you penalize my account for this reason? It is logical to punish those who download illegally and not to punish those whose account was downloaded unless you have conclusive evidence that he is the author of the same act.

There is only one reason to push sales: to extract money from these sales. When I buy your assets, you get money. None else gets money. So, there is a high suspicion that you are involved. I don't say that you are, but there is a suspicion.

 

Normally, this scheme goes like such: you get contacted by someone, who buys your assets. They want a share from the proceeds. Either, they are paying with stolen credit cards or have other shenanigans running.

 

Adobe is investigating, after they have investigated, they will tell you the result. The users here can't help, and Adobe will not further discuss this. You are unhappy, I'm sure I would be, but there is no possibility to change the course of the events now.

ABAMBO | Hard- and Software Engineer | Photographer
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices