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Accidental licensing on Stock Website

New Here ,
May 21, 2020 May 21, 2020

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He visto que ha sido un problema recurrente entre los usuarios, hoy en la noche trataba de buscar imágenes  de referencia cuando por error cliqueé  UN solo botón y la compra se hizo válida ADB110772009CL . Entiendo que debí ser cuidadosa pero esto es un problema de la página y el método de confirmación de pago ya que es una imagen que nisiquiera usaré. Me hace sentir desconfiada sobre el uso de la página, creo que cae en una acción fraudulenta, sobre todo en tiempos de pandemia cuando los gastos que realiza una persona no son impulsivos. 

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Licensing, Terms of use

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Adobe Community Professional , May 21, 2020 May 21, 2020
See this: https://community.adobe.com/t5/stock/avoid-accidental-licensing-on-stock-website/td-p/10987662 Up to now, I did not have one accidental buy, just to say. I do not see anything fraudulent in the system.  As for your image: contact Adobe support, explain the case and you should be granted a replacement license. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent". BTW: the link to...

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Adobe Community Professional ,
May 21, 2020 May 21, 2020

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See this: https://community.adobe.com/t5/stock/avoid-accidental-licensing-on-stock-website/td-p/10987662

 

Up to now, I did not have one accidental buy, just to say. I do not see anything fraudulent in the system. 

 

As for your image: contact Adobe support, explain the case and you should be granted a replacement license. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

 

BTW: the link to you order is not needed here in the forum. We can't access that anyway. Posting the asset id is best.

ABAMBO | Hard- and Software Engineer | Photographer

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