Accidentally licensed an Adobe stock image

[TAF38794402mko1]

Hi I accidentally licensed Stock image : 375764749. I took 48 of my credits and I wante to know if there was a way to refund them.

[Abambo]

For any asset that costs more than one credit, you get asked for a confirmation and unfortunately, you confirmed the licensing of this premium asset. In the filter options, you can set a flag, so that premium assets do not show up.

As for the refund, you will negotiate that with Adobe customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and check if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.
If in doubt, ask the forum.

[Riya123 · Accepted solution]

Hello @TAF38794402mko1 - we have granted you credits for this one time accidental licensing ,  I have verified that you have licensed asset#375764749 . Please delete the asset from any downloads or library at your end. 

Thanks.