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Participant
March 21, 2019
Answered

Accidentally licensed an unwanted image

  • March 21, 2019
  • 2 replies
  • 286 views

Hello.

I've accidentally clicked on the wrong image icon.

I've licensed the image below and it was by mistake.

After that I selected the right one but now I have an image that I don't need or want.

Can it be undone?

For future reference it should ask something like "Are you sure you want to licence this image?" so that it doesn't happen again. It's not the first time it happens to me.

Many thanks.

3/21/19, 9:59 AM

© cienpiesnf#255011902Standard ImageStandardMonica Pedro
    This topic has been closed for replies.
    Correct answer Sheena Kaul

    Hi Monica,

    I have checked your account and it seems that you have an Adobe Stock subscription on a team account.

    As Lucien rightly mentioned that this action cannot be undone, I've added 1 free license to your teams account.

    Regards,

    Sheena

    2 replies

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    March 22, 2019

    Hi Monica,

    I have checked your account and it seems that you have an Adobe Stock subscription on a team account.

    As Lucien rightly mentioned that this action cannot be undone, I've added 1 free license to your teams account.

    Regards,

    Sheena

    Abambo
    Community Expert
    Community Expert
    March 21, 2019

    It can't be undone, but the image credit can be returned.

    Looping in twaritar3263062​ or Sheena Kaul​ for expert advice.

    ABAMBO | Hard- and Software Engineer | Photographer