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Participant
April 17, 2022
Answered

Accidently lost my 1 out of 10 assets

  • April 17, 2022
  • 1 reply
  • 257 views

Chat is no help as I don't seem to find it anywhere. Looked through forum already.

 

I accidentally clicked on licence and lost my asset in one click.

 

Looked through here but was unable to find the chat.

 

https://community.adobe.com/t5/stock-discussions/accidently-licensed-image-please-undo/m-p/12848607#M63244

 

 

This topic has been closed for replies.
Correct answer Abambo

English language chat is open 24/24 7/7. Other chats may be open during office hours only.

 

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

1 reply

Participant
April 19, 2022

Why is there absolutely no way for me contact support?? Chat is closed. I can't find an email anywhere?

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
April 19, 2022

English language chat is open 24/24 7/7. Other chats may be open during office hours only.

 

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer
Participant
April 19, 2022

I opened the link and went to What are my contact options?

It said to see the chat icon on the right. There was none!

Figured I'd open the page in Chrome. With all cookies accepted. And it is there!

Thanks!