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Andy Allcott
Andy Allcott
Participant
August 12, 2023
Answered

Adobe Stock image download extremely slow - 18 hours for 1 image

  • August 12, 2023
  • 2 replies
  • 1071 views

Hi There, Is anyone else having download issues from Adobe Stock today? (Sat 12 Aug 5:35pm New Zealand time).

I'm trying to download a JPEG from adobe stock and it is taking an eternity.

The image (5.1mb) and my browser says it will take 14 hours. hmmm. (now 22 hours while I type this).

I'm on a Mac, websites, including Adobe Stock are loading quickly and I've downloaded from a 2mb file from another website and it worked super quick. Speed test had (91Mbps upload/download).

I've rebooted my Mac. I've deleted safari cache and cleared history.

I've tried downloading. 

I've tried saving to a one of My Library's and placing into a document in InDesign - it is failing.

See screenshots.

    This topic has been closed for replies.
    Correct answer Abambo

    Could be related to this problem: https://community.adobe.com/t5/stock-discussions/cannot-download-stock-images/td-p/13998774

     

    The Adobe services system status does not show a disruption, however. https://status.adobe.com/#/

    2 replies

    Andy Allcott
    Andy AllcottAuthor
    Participant
    August 12, 2023

    Appears to be resolved - 2 images downloaded super quick.

    Thank you for sorting

    Abambo
    Community Expert
    AbamboCommunity ExpertCorrect answer
    Community Expert
    August 12, 2023

    Could be related to this problem: https://community.adobe.com/t5/stock-discussions/cannot-download-stock-images/td-p/13998774

     

    The Adobe services system status does not show a disruption, however. https://status.adobe.com/#/

    ABAMBO | Hard- and Software Engineer | Photographer
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