I'm experiencing the same thing right now. Bought an image but can't download it?
This is happening to me today - I have tried everything suggested but no joy. I need access to some assests fro deadlines. I can't even get to it through Libraries in Photoshop as it says its still downloading.
Again same problem persist. What is happening with this platform? Very annoying if you count on Adobe Stock for your work.
If it can't be sorted i want my monety back.
I have this problem today. August 10.
same for me right now
Me too same here...
Yep... same thing again.
I have trouble downloading licensed stock images. I keep getting send to an error / bad gateway page. I have a deadline coming up and can´t finish an important project.
Thank you for reporting this. The engineering team identified and resolved the issue. Please let us know if you are experiencing the problem.
I am trying to work on a social media post and I was able to download images just fine, but suddenly, as of about half an hour ago, I can buy images but they won't download. I've tried downloading from my historical list of purchases, as recommended on another thread, but nothing. And of course I've tried restaring computer, clearing cache, logging out, etc.
I have the same problem. I restarted my computer and logged out. A colleague is in the same situation.
Yes, I have the same problem - can licence images but they won't download. Have tried logging out and back in but still the same.
Same here - looks like an Adobe issue rather than users!
We have the same problem...
Same issue here. Tried Chrome & Safari browsers - either get an error message or nothing happens.
Same problem here. I'm in the middle of updating a website. Adobe, when can we see a solution?
Same problem and very frustrating - in the middle of important edits and under time pressure
Any update on this, please?
Same problem here. Trying to download from the licensed page, I get this error message:
Same here... images and Audio won't download
It's working for me now! Phew!
I have this problem too.
Have been advised that this is an Adobe Stock website issue and may take up to 48 hours to fix!