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Adobe Stock image download extremely slow - 18 hours for 1 image

Explorer ,
Aug 11, 2023 Aug 11, 2023

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Hi There, Is anyone else having download issues from Adobe Stock today? (Sat 12 Aug 5:35pm New Zealand time).

I'm trying to download a JPEG from adobe stock and it is taking an eternity.

The image (5.1mb) and my browser says it will take 14 hours. hmmm. (now 22 hours while I type this).

I'm on a Mac, websites, including Adobe Stock are loading quickly and I've downloaded from a 2mb file from another website and it worked super quick. Speed test had (91Mbps upload/download).

I've rebooted my Mac. I've deleted safari cache and cleared history.

I've tried downloading. 

I've tried saving to a one of My Library's and placing into a document in InDesign - it is failing.

See screenshots.

Screenshot 2023-08-12 at 5.43.36 PM.pngScreenshot 2023-08-12 at 5.40.32 PM.png

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Download , Libraries

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correct answers 2 Correct answers

Community Expert , Aug 12, 2023 Aug 12, 2023

Could be related to this problem: https://community.adobe.com/t5/stock-discussions/cannot-download-stock-images/td-p/13998774

 

The Adobe services system status does not show a disruption, however. https://status.adobe.com/#/

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Explorer , Aug 12, 2023 Aug 12, 2023

Appears to be resolved - 2 images downloaded super quick.

Thank you for sorting

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Community Expert ,
Aug 12, 2023 Aug 12, 2023

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Could be related to this problem: https://community.adobe.com/t5/stock-discussions/cannot-download-stock-images/td-p/13998774

 

The Adobe services system status does not show a disruption, however. https://status.adobe.com/#/

ABAMBO | Hard- and Software Engineer | Photographer

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Explorer ,
Aug 12, 2023 Aug 12, 2023

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Appears to be resolved - 2 images downloaded super quick.

Thank you for sorting

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