Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
Locked
0

Adobe Stock libraries not loading

Community Beginner ,
Sep 16, 2022 Sep 16, 2022

I have multiple image libraries in Adobe Stock. For the past week, I have been unable to access these libraries and have received the error message "Something went wrong. We couldn’t load your libraries. Try again by viewing all libraries." And then when I click the view libraries button I'm met with the following message: Could not load libraries. A lot of thought, time and effort went into those libraries of image collections. What's going on?

TOPICS
Libraries
363
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 16, 2022 Sep 16, 2022

Look at https://assets.adobe.com/libraries

Can you access your libraries from there?

ABAMBO | Hard- and Software Engineer | Photographer
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 16, 2022 Sep 16, 2022

When I click the link to https://assets.adobe.com/libraries I get the
following error message:
Error 401: Unauthorized
You are not authorized to access this site.

--
Michael Lay
Graphic Designer
School of Education <>
Virginia Commonwealth University <>
[Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 16, 2022 Sep 16, 2022

That's interesting. I have now tried with several accounts, and it worked everywhere. Check this one: https://assets.adobe.com.

ABAMBO | Hard- and Software Engineer | Photographer
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 19, 2022 Sep 19, 2022

I see that you are part of an enterprise organization. Please contact your administrator for assistance. If needed your administrator should contact support on your behalf.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 15, 2022 Dec 15, 2022
LATEST

I'm having the same issues.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines