Adobe Stock libraries not loading

Forum|Forum|3 years ago
September 16, 2022
3 replies
354 views

I have multiple image libraries in Adobe Stock. For the past week, I have been unable to access these libraries and have received the error message "Something went wrong. We couldn’t load your libraries. Try again by viewing all libraries." And then when I click the view libraries button I'm met with the following message: Could not load libraries. A lot of thought, time and effort went into those libraries of image collections. What's going on?

Libraries

This topic has been closed for replies.

M

Marketing5ECF

Participant

I'm having the same issues.

WendellaBee

Adobe Employee

I see that you are part of an enterprise organization. Please contact your administrator for assistance. If needed your administrator should contact support on your behalf.

Abambo

Community Expert

Look at https://assets.adobe.com/libraries

Can you access your libraries from there?

ABAMBO | Hard- and Software Engineer | Photographer

L

laym2@vcu.eduAuthor

Participant

When I click the link to https://assets.adobe.com/libraries I get the
following error message:
Error 401: Unauthorized
You are not authorized to access this site.

--
Michael Lay
Graphic Designer
School of Education <>
Virginia Commonwealth University <>
[Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

Abambo

Community Expert

That's interesting. I have now tried with several accounts, and it worked everywhere. Check this one: https://assets.adobe.com.

ABAMBO | Hard- and Software Engineer | Photographer

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded