Arquivo de outro site

[Humberto Banzai]

Comprei a licença deste arquivo no formato AI/EPS mas o mesmo está rasterizado e com a marca d'agua de outro site.

[Humberto Banzai]

https://stock.adobe.com/br/contributor/210421969/marcela?load_type=author&prev_url=detail&asset_id=4...

[Abambo]

Are you certain that you downloaded the vector file? What application did you use to open the file?

[Humberto Banzai]

I downloaded the AI file, for sure! When I opened and saw that I couldn't edit, I realized that was about a rasterized file. When I doubled clicked in the background mask I could see the watermark from pngtree. That's surprised me!

[Contributor1]

Hello, I'm seeing the layers of the vector correctly. Possibly try the Re-download for free button - also make sure the "Settings" field has vector selected as the file type. Having a screenshot of the vector open in AI with the Layers panel displayed and expanded to display each layer is really helpful for troubleshooting.

[Abambo]

@Contributor1,

I, too, find the hidden watermark (or website indicator) troubling.

[Contributor1]

@Abambo agreed, I'll send the asset to the content team to review, thanks!

[Humberto Banzai]

O arquivo que vocês estão no seu site , foi tirado de outro site free,
mesmo estando em Ai o arquivo é PNG. Sugiro que notifique o autor do
Arquivo.

[Abambo]

So, asking again: What application did you use to open the file? It is worth noting that AI files are best opened in Adobe Illustrator, as third-party programs may not open the latest file formats correctly.

[Humberto Banzai]

Adobe Illustrator. The only one I use.

[Abambo]

Adobe Illustrator. The only one I use.

By @Humberto Banzai

And I suppose the current version? Well, I suppose that the background at least is a pixel graphic, giving the site from where it is.

As a side note: I should have looked into your picture… it says Illustrator version 26… My bad.

[Humberto Banzai · Accepted solution]

[Abambo]

@Contributor1,

It looks to me that OP is correct with his assessment.

[Contributor1 · Accepted solution]

I've granted you an extra license @Humberto Banzai. Thank you for the report and sorry for the problem with the asset.

Thank you for keeping me updated @Abambo.