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TGM15730706
TGM15730706
Participant
May 25, 2023
Question

Can't download stock images again

  • May 25, 2023
  • 25 replies
  • 4857 views

Ever since last night at 11:00 PM, Adobe Stock stop working for me and I cannot download any stock images. Caches are cleaned, the account is signed in/out, and it still doesn't work. I have 443 available assets limit still, does anyone have any solution besides waiting on Adobe's team to solve the issue? I am able to license stock images but just cannot download any of them.

    25 replies

    Show previous replies
    JoeyAnthonyA
    JoeyAnthonyA
    Participant
    May 26, 2023

    Same here. I can purchase assets, and they show the option to "re-download" them, but I can't actually download anything.

      B
      Bhavna25211307vbv4
      Participant
      May 26, 2023

      Same here as well, I have deadlines and this is causing so much trouble 

        R
        randy26563162rfa4
        Participating Frequently
        May 26, 2023

        Same here lol- I'm starting to look into other stock asset sites as I need a contingency plan here. 

        R
        randy26563162rfa4
        Participating Frequently
        May 26, 2023

        Still not working- Tried multiple computers...

        R
        randy26563162rfa4
        Participating Frequently
        May 26, 2023

        Same issue here- Still not working this morning- Cleared cache, cookies, and tried on 3 different browsers. Still not working

          BMDllc
          BMDllc
          Participant
          May 25, 2023

          Same trouble here...

          S
          Sohail Khakwani
          Participant
          May 25, 2023

          I'm having the same trouble. Happen yesterday night and now again.

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