Answered
Cannot download assets!
hello,
i guess there is a bug in the stock.adobe. i cannot download assets with credits. never happened before...
picture attached with the message i receieve:
This topic has been closed for replies.
Thanks for the update. Let us know the final result, or when someone needs to step in.
UPDATE: adobe couldn't solve the issue, but refund the money i paid for the credit... they said this happened in the past and usually it worked again after the user paid again for another credit. i didn't try this, but i found a workaround: i created a new account, taking advantage of the first free promotional month for my downloads.
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