Change Adobe Stock plan

[Cecilia32548618yrfi]

I have a 10 images per month Adobe Stock Plan adn I would like to downgrade to another plan (annnual, monthly payment) because I can't affort the first one. If I do so, I will be charged with 50% of the remaining payments of the old plan and with the monthly new plan or just with the monthly payment of the new one?

[Jill_C · Accepted solution]

I think the 10/month plan is the least expensive one. Your option is to cancel it, with penalty of course, and just buy credit packs when you need them.
Adobe Creative Cloud Plans, Pricing, and Membership

[Cecilia32548618yrfi]

and if I want to change from Adobe stock 10 images to Adobe In Copy?

[Cecilia32548618yrfi]

Adobe allows me to change from Adobe Stock to In Cpy (6 euro per month) and it says that my old plan will end today and the purchase for the new one will be carghed immediatley but id doesn't say anything about the penalty for the old one for the changing.

[Jill_C]

You should use the chat icon or "contact us" link to discuss this directly with an Adobe rep so that you have the latest info.

[Cecilia32548618yrfi]

ok thank you for the answer. I'm afraid they will never answer...

[Jill_C]

The chat bot will reply. If it doesn't understand your question, type "agent" and a live agent will come online.

[Cecilia32548618yrfi]

ok thank you so much for helping me.

[Abambo]

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.

For support via Twitter:
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(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

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If in doubt, ask the forum.