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Change Adobe Stock plan

New Here ,
Sep 26, 2023 Sep 26, 2023

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I have a 10 images per month Adobe Stock Plan adn I would like to downgrade to another plan (annnual, monthly payment) because I can't affort the first one. If I do so, I will be charged with 50% of the remaining payments of the old plan and with the monthly new plan or just with the monthly payment of the new one?

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Plans and purchase

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correct answers 1 Correct answer

Community Expert , Sep 26, 2023 Sep 26, 2023

I think the 10/month plan is the least expensive one. Your option is to cancel it, with penalty of course, and just buy credit packs when you need them.
Adobe Creative Cloud Plans, Pricing, and Membership

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Community Expert ,
Sep 26, 2023 Sep 26, 2023

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I think the 10/month plan is the least expensive one. Your option is to cancel it, with penalty of course, and just buy credit packs when you need them.
Adobe Creative Cloud Plans, Pricing, and Membership

Jill C., Forum Volunteer

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New Here ,
Sep 26, 2023 Sep 26, 2023

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and if I want to change from Adobe stock 10 images to Adobe In Copy?

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New Here ,
Sep 26, 2023 Sep 26, 2023

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Adobe allows me to change from Adobe Stock to In Cpy (6 euro per month) and it says that my old plan will end today and the purchase for the new one will be carghed immediatley but id doesn't say anything about the penalty for the old one for the changing.

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Community Expert ,
Sep 26, 2023 Sep 26, 2023

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You should use the chat icon or "contact us" link to discuss this directly with an Adobe rep so that you have the latest info.

Jill C., Forum Volunteer

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New Here ,
Sep 26, 2023 Sep 26, 2023

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ok thank you for the answer. I'm afraid they will never answer...

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Community Expert ,
Sep 26, 2023 Sep 26, 2023

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The chat bot will reply. If it doesn't understand your question, type "agent" and a live agent will come online.

Jill C., Forum Volunteer

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New Here ,
Sep 26, 2023 Sep 26, 2023

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ok thank you so much for helping me.

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Community Expert ,
Sep 27, 2023 Sep 27, 2023

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Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and look, if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.
If in doubt, ask the forum.

ABAMBO | Hard- and Software Engineer | Photographer

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