Do I get credits just for purchasing an Adobe App?

Forum|Forum|1 year ago
September 19, 2024
1 reply
392 views

I purchased Illustrator, without the addition of Adobe Stock during the buying options.

I see that I have 35 stock credits. Why is that? I never bought any credits.

More on that - if I click "license" on an asset in Adobe Stock, does it automatically purchase a credit pack?

This topic has been closed for replies.

Correct answer Liza5C0C

Looks like this is a similar issue https://community.adobe.com/t5/stock-bugs/30-credits-i-didn-t-pay-for/idc-p/14875543

It should be resolved now!

L

Liza5C0C

Participating Frequently

Hi @Raphael24 - I reviewed your profile and it appears you purchased the Adobe Stock - 10 assets a month plan on 06/17. You should have also received an email regarding your purchase.

R

Raphael24Author

Participant

Thank you.

I cancelled that supscription just a few days after the purchade. I didn't think I get to keep any credits.

L

Liza5C0CCorrect answer

Participating Frequently

Looks like this is a similar issue https://community.adobe.com/t5/stock-bugs/30-credits-i-didn-t-pay-for/idc-p/14875543

It should be resolved now!

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded