I have active subscription for #10 Adobe Stock Images monthly.
For last few days I don’t see any images in my Library. - https://stock.adobe.com/pl/Library/
I tried some help on Adobe chat support, but they couldn’t help me.
I have cleaned the cache, turned off add-blocks and antivirus – loggedin on Google Chrome browser as usual. I have also tried the same procedure on Ms Edge browser.
I have also tried the same procedure on other computer – My Library is still empty. Even when I download new licensed items from stock – they don’t appear in Library.
This issue really makes my work difficult.
Can you please solve this issue?
Maja Żyluk | TypoEdition
yes, nothing has changed 😞 and I didn't get no help from support
Is it only one library or all libraries? Have you tried adding anything to the library from the Adobe Stock site? When you are signed into a Creative Cloud app does the empty library have any content?
Hi @WendellaBee ,
It's all Libraries. Yes I have tried, there was some popup error notice and the image I have picked from stock was only downloaded, but not saved in my Library. No content at all. I can see the images only in Licenses History at https://stock.adobe.com/pl/Dashboard/LicenseHistory#token_type=bearer&expires_in=86399996... but that's not very comfortable to use