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Mr12PM
Participating Frequently
September 14, 2021
해결됨

HELP. Company lawyer sent cease and desist to us for image we have standard license for with Adobe.

  • September 14, 2021
  • 3 답변들
  • 1543 조회

Hi all.

I have a standard license for an image of a facial machine. The company's lawyer sent a "cease and desist" letter.

What recourse do I have?

Thanks in advance.

이 주제는 답변이 닫혔습니다.
최고의 답변: WendellaBee

CORRECTION: if you are being notified that a licensed asset is a copyright infringement please see the info in our FAQ: https://helpx.adobe.com/stock/faq.html under General Questions > How do I notify Adobe if someone claims my use of a Stock Asset is infringing? At this time it is the last item in the General Questions section.

 

3 답변

Leo33542418k2ez
Leo33542418k2ez
Participant
May 3, 2024

Dealing with legal stuff can be super stressful, I feel you. Once, I found myself in a similar situation with a copyright issue. It's tough, but seeking legal advice is your best bet. I remember feeling overwhelmed, but reaching out to a reliable attorney really helped clarify my options. I recently stumbled upon an article (https://federal-lawyer.com/criminal-law/federal-appeals/florida/) that highlighted the importance of having a strong legal team behind you, especially in complex cases like federal appeals in Florida.

WendellaBee
Adobe Employee
WendellaBee답변
Adobe Employee
June 14, 2023

CORRECTION: if you are being notified that a licensed asset is a copyright infringement please see the info in our FAQ: https://helpx.adobe.com/stock/faq.html under General Questions > How do I notify Adobe if someone claims my use of a Stock Asset is infringing? At this time it is the last item in the General Questions section.

 

Marianne-Deiters
Marianne-Deiters
Participating Frequently
September 14, 2021

I fear that with this little information no one here can give you any advice.

M
Mr12PM작성자
Participating Frequently
September 14, 2021

Thanks for the response.

What more info is needed?

I have a subscription, used an image, I received a lawyer's letter saying that I can't use an image of "their cleint's" product, my license says I can. I just need to kmow how to escalate this. In my opinion, it's just as much a problem for Adobe as it is for me. 

Does this better explain the situation?

M
Mr12PM작성자
Participating Frequently
September 20, 2021

You will need to follow the instructions I provided.


I am NOT trying to get the photo removed.

I want to know what I can do/reply to these people.

A conrtibutor uploaded a photo. Judging by the content (because it is staged), it would appear that they had permission to take the photo in the first place.

The company which makes the machine is saying that i must take down the photo of "the machine that they make".

I think that I can use it....i need to know Adobe's stance on this.

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