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I am being sued for an image I purchased on Adobe Stock

New Here ,
Apr 24, 2024 Apr 24, 2024

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Just like the title says I am being sued for an image I purchased on Adobe Stock.  In the terms and conditions it says:

 

" we will defend any thirdparty claim, action, or legal proceeding made against a person or entity during the term of the Terms that alleges that you or your Affiliate’s use of the Indemnified Stock Asset or Indemnified Firefly Output directly infringes the third-party’s copyright, trademark, publicity rights, or privacy rights (“Infringement Claim”). We will pay thedamages, losses, costs, expenses, or liabilities directly attributable to an Infringement Claim and which are either finally awarded by a court of competent jurisdiction or agreed to in a written settlement agreement signed by us."

 

The problem is I have been trying for a week to get in touch with Adobe's legal department and have had no luck.  I was wondering if anyone else has been in this spot and could point me in the right direction.

 

 

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Licensing , Terms of use

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correct answers 1 Correct answer

Community Expert , Apr 24, 2024 Apr 24, 2024

Though this page doesn't directly apply to your situation, it does include an address for Adobe's Legal Department. I would suggest sending a report of your predicament in writing to Adobe. 
(sorry - my iPad won't copy the URL of the page so I'm including a screenprint)

that didn't work either.... Google Adobe Intellectual Property Removal Policy

Here's the address shown in that page:

The most effective way to submit a notice to us is via our online form. Or you can submit it via mail or via fax

...

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Community Expert ,
Apr 24, 2024 Apr 24, 2024

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Though this page doesn't directly apply to your situation, it does include an address for Adobe's Legal Department. I would suggest sending a report of your predicament in writing to Adobe. 
(sorry - my iPad won't copy the URL of the page so I'm including a screenprint)

that didn't work either.... Google Adobe Intellectual Property Removal Policy

Here's the address shown in that page:

The most effective way to submit a notice to us is via our online form. Or you can submit it via mail or via fax to:

 

Copyright Agent

Adobe Inc.

345 Park Avenue

Mail Stop W11-517

San Jose, CA 95110

 

Fax: (408) 516-9957

 

 

Jill C., Forum Volunteer

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Community Expert ,
Apr 24, 2024 Apr 24, 2024

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New Here ,
Apr 30, 2024 Apr 30, 2024

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Just out of interest, what did you use the image for & which licence did you purchase for usage? How are you being sued?

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