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susanah15732126
Participant
March 26, 2019
해결됨

I received two charges to my paypal account and I have not purchased any products!

  • March 26, 2019
  • 2 답변들
  • 5697 조회

Hello! I received two charges to my paypal account from Adobe Systems Ireland LTD and I have not purchased any products. What I can do?

    이 주제는 답변이 닫혔습니다.
    최고의 답변: twaritar3263062

    Hi Susana,

    Sorry for the trouble it has caused to you.

    I have checked your account details under the Adobe ID shared in the forums and was unable to locate any subscription or transaction details.

    Please contact our support team Support FAQ: How can I contact Adobe for support?  for further assistance.

    In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

    Regards,

    Twarita

    2 답변

    Participant
    January 13, 2021

    hi my boss too got rip of by that merchant

     

    Merchant
    Adobe Systems Ireland LT
    [REMOVED BY MODERATOR]

     

    I have provided several emails to check his subscription, but your support dont mind helping me with this issue , what a waste and bad experience for a yearly subscription of adobe XD!

    Participant
    January 13, 2021

    please ignore, all is settled thanks customer service

    twaritar3263062
    Participating Frequently
    March 26, 2019

    Hi Susana,

    Sorry for the trouble it has caused to you.

    I have checked your account details under the Adobe ID shared in the forums and was unable to locate any subscription or transaction details.

    Please contact our support team Support FAQ: How can I contact Adobe for support?  for further assistance.

    In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

    Regards,

    Twarita