No Filters Option?

[garyc76109853]

When searching for images I don't get the 'filter' option when using Firefox. Just a blank panel as attached. Anyone else? Works fine in Safari.

[joon.Stock]

This should not be happening.  Please refresh your browser.  Also try in private mode in firefox - if this works - then clean out firefox data (cookies, cache) and try again.

Best regards, 

[garyc76109853]

Thank you, private mode worked however cleaning out the data didn't work...

[garyc76109853]

Still not working on Mac OS Big Sur 11.6.1 and Firefox 94.0.2

Can only use Adobe Stock with Safari now...

[j22046832pohi]

Are you logged in (then what type of user? just personal or any orgs)?  Also, can you send me URL when you have an issue?  I would like to be able to reproduce the symptom - so far - wasn't successful.

Best regards,

[garyc76109853]

Thanks for the reply, yes I'm logged in with an Adobe for Teams account.

This is a URL when I just search for 'feather' for instance...

https://stock.adobe.com/uk/search?load_type=search&native_visual_search=&similar_content_id=&is_rece...

Just noticed it doesn't even allow me to click on my image top-right to go into my account details.

[joon.Stock]

Still not able to reproduce here yet but we will keep looking into it and let you know of any update.  When you used in private mode - did you log in as team user as well?  (if not, can you try it as well)

Best regards,

[garyc76109853]

Yes, logged in as team user in private mode and works fine...

[Caitlyn5C5F]

I am having this same issue and have been for a few months throughout several updates of Firefox and my macOS, all other browsers work fine. Has anyone found a solution?

[WendellaBee]

Locking this thread as you've received a response to your post in a similar thread.