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Participant
August 28, 2023
해결됨

non trovo più l'immagine che avevo scaricato come anteprima

  • August 28, 2023
  • 2 답변들
  • 782 조회

Ciao, una volta decisa la bozza, sono tornata su Adobe Stock per scaricare la licenza dell'immagine che avevo precedentemente scaricato in anteprima, ma non la trovo più!

Non mi era mai successo...ho provato sia con ricerca per immagini simili che con il codice. Allego le immagini incriminate 🙂

Qualcuno mi aiuta? Grazie mille

이 주제는 답변이 닫혔습니다.
최고의 답변: WendellaBee

@Carlotta5D90,

I'm sorry these two images are no longer available on the site and you'll need to choose alternate images.

2 답변

WendellaBee
Adobe Employee
Adobe Employee
August 28, 2023

@Carlotta5D90,

I'm sorry these two images are no longer available on the site and you'll need to choose alternate images.

jacquelingphoto2017
Community Expert
Community Expert
August 28, 2023

Hi @Carlotta5D90 ,

I'm sorry, I did a Google image search and an Adobe image search and did not find the files. I saw a thumbnail of the second file with the Google search but when I click on it, I was not linked to the actual file. I believe this might be a case whereby Adobe has removed the files from the database for technical reason. My examination of the thumbnail you post, most of the first picture was out of focus and the second image seem underexposed. Those are reasons that could prompt removal. I'm sorry.

 

I will try to transfer you to stock where hopefully you can get more help. Otherwise you might need to send a ticket to Adobe whereby you can both work something out.

 

Best wishes,

Jacquelin

Carlotta5D90작성자
Participant
August 29, 2023

Thank you so much @jacquelingphoto2017 

jacquelingphoto2017
Community Expert
Community Expert
August 30, 2023

You are welcome @Carlotta5D90 . I think the larger credit should go to @WendellaBee who did the confirmation checks.

Regards

Jacquelin