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victoriad61786629
victoriad61786629
Participant
December 21, 2018
Answered

PLEASE CANCEL MY SUBSCRIPTION

  • December 21, 2018
  • 2 replies
  • 1081 views

Hello

I need to cancel my subscription with Adobe Stock. I cannot cancel it online as it reads: You’ll be able to manage your plan shortly. Nor have I been able to get a

hold of customer service.

Please help.

This topic has been closed for replies.
Correct answer twaritar3263062

Hi Victoria,

The Adobe Stock subscription stands cancelled.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

2 replies

twaritar3263062
twaritar3263062Correct answer
Participating Frequently
February 27, 2019

Hi Victoria,

The Adobe Stock subscription stands cancelled.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

N
naidina53876855
Participant
October 15, 2019
Dear team, I'm not able to cancel my monthly subscription...there is no way to do it inside the account, no way to get in contact with a live agent from chat....the adobe has a problem ...please proceed with cancellation of my subscription
Abambo
Community Expert
AbamboCommunity Expert
Community Expert
October 15, 2019
See my answer above or here: https://community.adobe.com/t5/Get-Started/impossible-to-cancel-subscription-to-get-in-contact-with-a-live/m-p/10670325#M435879
ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
AbamboCommunity Expert
Community Expert
December 23, 2018

And there is only Adobe that can help you: Contact Customer Care  .

 

However, this message is posted currently probably because of the holidays:

Our support center currently has long wait times. Skip the queues and reach us in the forums and on Twitter: @AdobeCare

 

 

Sorry for that, but account problems can only be solved by Adobe Customer Care.

 

May be you could wait until after Christmas?

ABAMBO | Hard- and Software Engineer | Photographer
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