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Problème de téléchargement d'une photo achetée

New Here ,
Jun 18, 2023 Jun 18, 2023

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Bonjour,

J'ai acheté avec un crédit la photo N°535498566 mais je n'arrive pas à la télécharger

C'est la 1er fois que ca m'arrive

Qqun a déjà rencontré ce problème ?

Qqun aurait une piste ?

J'ai besoin en urgence de cette photo.

 

MErci à tous pour votre aide

Gaëlle

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correct answers 1 Pinned Reply

Adobe Employee , Jun 19, 2023 Jun 19, 2023

File has been reviewed and removed.

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Community Expert ,
Jun 18, 2023 Jun 18, 2023

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Une description plus précise serrait utile.

 

Changer le navigateur ou l'ordinateur peut aider.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Jun 19, 2023 Jun 19, 2023

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@gaelle30571300bn7g,

I'm sorry the file had an issue and we had to remove it from the site. I have granted you a replacement license so you may choose another file.

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Adobe Employee ,
Jun 19, 2023 Jun 19, 2023

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