• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

Re: How do I remove a license?

New Here ,
Jan 30, 2018 Jan 30, 2018

Copy link to clipboard

Copied

Hi, I accidentally licensed the following images - #75735260, #87836936, #82861654

How do I remove it or receive a credit for it?

What information do you need from me?

Views

799

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jan 31, 2018 Jan 31, 2018

Branching to a new discussion,

Hi Joseph,

I see you have an Adobe account under the same ID as with forums. Since you have accidentally licensed the files  (75735260, #87836936, #82861654) and there is no way to unlicense them, I have added 3 image credits to your account so that you can license different images instead.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards

Twarita

Votes

Translate

Translate
Adobe Employee ,
Jan 31, 2018 Jan 31, 2018

Copy link to clipboard

Copied

Branching to a new discussion,

Hi Joseph,

I see you have an Adobe account under the same ID as with forums. Since you have accidentally licensed the files  (75735260, #87836936, #82861654) and there is no way to unlicense them, I have added 3 image credits to your account so that you can license different images instead.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards

Twarita

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 22, 2018 Dec 22, 2018

Copy link to clipboard

Copied

Hi Twarita,

I have a similar situation where I've licensed 4 images when I didn't intend to. I only clicked on saving to library and it automatically licensed. Could you please help unlicense or grant credit.

Thank you so much for helping out.

Thanks,

Syed

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 24, 2018 Dec 24, 2018

Copy link to clipboard

Copied

Hi Syed,

Sorry to hear that.

Could you please share the file IDs which you have accidentally licensed so that we can further assist you?

Regards,

Twarita

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 24, 2018 Dec 24, 2018

Copy link to clipboard

Copied

Hi Twarita,

The file IDs are #93355848, #113878125, #118767766, #217648625, #174917388.

Thank you so much and happy holidays.

Thanks,

Syed

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 25, 2018 Dec 25, 2018

Copy link to clipboard

Copied

Syed,

Since you have accidentally licensed 5 Stock files, I have added 5 image licenses to your account so that you can use them against different images.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 20, 2020 Aug 20, 2020

Copy link to clipboard

Copied

I too have accidentally licensed an unwanted image. Would be nice to have a "are you sure you want license this image?" dialog. The ID is: 190194519.

 

Thanks for your time.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 25, 2020 Aug 25, 2020

Copy link to clipboard

Copied

LATEST

Hello teresal38985297,

I have verified that you have licensed asset id 190194519 and have granted you replacement license. Please delete asset from any downloads or library at your end.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started