Stock Plan and rollover from month to month.

[Leon aka Kjetil Grimsrud]

On my Adobe Stock plan, I have 10 downloads of images per month. If I don't download those 10 images I have available each month, will I have them transferred to the next month etc, like a roll over?

[Jill_C · Accepted solution]

Yes, they roll over until you've attained 12 months worth, in your case 120 images. Once you reach that level, you won't accrue any new image credits until you select downloads to drop you below the maximum of 120.

Rollover benefits are described on this page:

https://helpx.adobe.com/stock/faq.html

The 3-images/month plan, 10-images/month plan, and 40-images/month plan include rollover benefits, which ensure unused subscription licenses continue to be available in your account.

You can roll over 36-480 unused licenses month to month, depending on your plan, but if you cancel your subscription you'll lose any unused licenses.

Any unused rollover licenses cannot be used once your subscription has been canceled.

[Martin23652071308f]

What happens to any remaining credits at time of entitle,ent renewal? For example, let's say I have 50 credits or images still available at the time of my renewal? Do I lose those or do I just continue each moth until I reach my plan's max (10/month for 120) again?

[Jill_C]

Unused credits will continue to roll-over until you reached the maximum amount allowed for your account, which is equal to your annual entitlement. 

[Abambo]

Unused credits will continue to roll-over until you reached the maximum amount allowed for your account, which is twice your annual entitlement. 

By @Jill_C

For a ten assets per month subscription, the maximum of assets that roll over is 120 and not 240. At least not in my region.

Any unused credits get forfeited at the end of your subscription, meaning when you cancel and the subscription ends, then at the end of that (subscription) month.

[Mr_Heatmiser]

Are you saying if I am on the 40 per month plan - which is 480 per year, and I do not use them, when my plan renews one year later, they will roll over?

[Jill_C]

Your account is capped at your annual entitlement. Thus, if you have the 40 per month plan, once you have 480 unused credits you won't accrue more.

[Mr_Heatmiser]

At the yearly renewal, what happens to the 480 credits?

[Jill_C]

If you renew your subscription you retain access to those 480 credits, however you won't continue to accrue more. The amount owed to you will never exceed your total annual allotment.

[Mr_Heatmiser]

Can you confirm that with the new plans?

[Abambo]

What new plans. The only plan that does not roll over is the 750 assets/month plan. All others add up to up to a year's assets. then, you will get each month your allocation, the oldest plan credits will expire. In other words, you will stay at the 12x monthly allocation. You just continue paying. This continues until you cancel.

If you cancel, you lose all unused plan credits.

[Abambo]

At the yearly renewal, what happens to the 480 credits?

By @Mr_Heatmiser

As any other month: you still have 480 plan credits. You will just renew for an other year, say that you will promise to pay your subscription again for the next 12 months. 

If you do not use 30-40 assets per month, that plan is too much (well, you could also use video, or extended licenses, or premium assets, they cost more than one plan credit per item).