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Deaf_Guy
Inspiring
January 8, 2024
Answered

Stock Thinks I'm a Guest and Limits Free Downloads - How to Fix

  • January 8, 2024
  • 1 reply
  • 2952 views

I'm so tired of this happening. I pay almost $60 a month for Creative Cloud. This has happened before though. It stopped but now it's happening again.

I'm using the software. I downloaded free stock to use. I have one of the apps open. So I then go and get more free stock. My account is loaded into the browser [you'll see my email address proving I'm connected to my account].

I type in a search for stock, images come up, I switch to video, find what I need and click on the license for download but then it acts like I'm a guest and to "sign up for a free trial." How do I fix this? It's incredibly annoying when I'm in the middle of working on something.

The video below shows this. You won't see my mouse movements because I'm using free software to record it but I added arrows and so forth.

https://youtu.be/gEeXdxKSdmY

This topic has been closed for replies.
Correct answer Jill_C

Adobe has limited the number of free stock assets that can be downloaded per day to 3. Is it possible that you're coming up against the daily limit?

1 reply

Jill_C
Community Expert
Jill_CCommunity ExpertCorrect answer
Community Expert
January 8, 2024

Adobe has limited the number of free stock assets that can be downloaded per day to 3. Is it possible that you're coming up against the daily limit?

Jill C., Forum Volunteer
Deaf_Guy
Deaf_GuyAuthor
Inspiring
January 8, 2024

Oh, OK I wasn't aware of that. Thanks for letting me know.

 

Abambo
Community Expert
Community Expert
January 9, 2024