I want to stop the monthly payment of the annual subscription to adobe stock. How can I do? I can not find any keys to cancel the subscription, I have to pay every month

New Here ,
Dec 17, 2017 Dec 17, 2017

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I want to stop the monthly payment of the annual subscription to adobe stock. How can I do? I can not find any keys to cancel the subscription, I have to pay every month

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Adobe Employee , Dec 18, 2017 Dec 18, 2017
Hi Arturo,I see that your subscription has been suspended. Kindly get in touch with our support team Support FAQ: How can I contact Adobe for support? for further assistance.In case you are unable to get in touch with our support team through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" linkRegardsTwarita

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Adobe Employee ,
Dec 18, 2017 Dec 18, 2017

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Hi Arturo,

I see that your subscription has been suspended. Kindly get in touch with our support team Support FAQ: How can I contact Adobe for support? for further assistance.

In case you are unable to get in touch with our support team through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Regards

Twarita

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New Here ,
May 27, 2018 May 27, 2018

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It shouldn't be this complicated to stop a subscription.

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Adobe Employee ,
May 28, 2018 May 28, 2018

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Hi Jean,

Sorry to hear that you are facing troubles while cancelling Adobe's subscription.

Please let us know the subscription you are looking to cancel so that we can further assist you.

Regards,

Twarita

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