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Data version too recent for software version, perpetual steam license.

Community Beginner ,
Jun 23, 2024 Jun 23, 2024

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I'm not entirely sure if this is actually a bug or I did something wrong, but I'm unable to open a project I was just working on three days ago and I'm in a rather significant bind as I have a deadline to meet.

 

I haven't had any steam updates since the 11th, I've been the sole person working on this file; haven't had it sent to me from anybody so I'm genuinely stumped on where the heck the file got a newer version than the software I have?

I have Windows 10, Substance 3D Painter, version 10.0.1
Build 3757 - 7b4ced7a122f076dd24be6ab0be2d1299d7509ff

 

I already sent a bug report from the program itself but wanted to see if anyone here had any suggestions on what to do while I wait so I figured I'd ask.

Bug report number (253903) if that's important at all.

Bug Unresolved
TOPICS
Bugs & Crashes , Discussion

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1 Comment
Adobe Employee ,
Jun 25, 2024 Jun 25, 2024

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Hi @Eli38210682ik5t,

 

This is very interesting, thank you for the message.

 

To be honest, I'm personaly unsure why such an error is occuring, but I'm going to notify the team to make sure we're answering your bug report and investigate the issue.

 

Regards,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

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