Access Denied

[Mónica30078074y04k]

I just redeemed a code to use the app as a student for 12 months, but I get this error every time I try to open it:

You don't have permission to access "http://commerce-stg.adobe.com/store/segmentation?" on this server.

Reference #18.ab173e17.1685076129.ba91150

My log is C:\Users\monic\OneDrive\Documentos\Adobe\Adobe Substance 3D Painter

[Manan Joshi]

You get this error when you try to launch the application i.e. Adobe Substance 3D Painter?

-Manan

[Mónica30078074y04k]

Yes, it's the first thing that appears when I try to lauch the app.

[Mónica30078074y04k]

[kglad]

@Mónica30078074y04k 

use this, https://substance3d.adobe.com/education/

[kglad]

@Mónica30078074y04k 

use this link to redeem a Adobe Substance 3D Painter code, https://substance3d.adobe.com/education/

[davidb1676515]

You're using a pirated version of Substance Painter unfortunately! Try and reinstall and follow attached instructions if you don't want to give any more money to Adobe.

[Espeethia]

I've been using the Substance painter education license but I have this problem as well, and when I try to renove it I get the same message, does anyone know why?