Substance Painter opens with most shaders pink

Forum|Forum|3 years ago
September 20, 2022
1 reply
1608 views

Hi..this is really odd to me having used Substance not too long ago with no issues.

When I open or import in an asset it is pink. The material menu has most of the shaders as a pink color.

Any suggestions on this??

This is not a problem on my PC. Just my Mac.

I am on a Mac Mini (2018) OS 12.5.1

PT ver 8.1.3

I'll attach some screen captures.

Thanks,

Bryan

Bug

This topic has been closed for replies.

Ged_Traynor

Community Expert

Hi

See if this helps https://substance3d.adobe.com/documentation/spdoc/thumbnails-in-the-shelf-look-incorrect-170460259.html

B

Bryan23468567mp87Author

Participant

Thanks Ged, but this did not help. Added more pink material shader icons. The Smart Material shaders look good, except a few pink ones. Same with the masks. It is mainly the Material shelf that is full of pink material nodes or shaders.

I guess I could uninstall then reinstall and see what happens.

Thanks again,

Bryan

Cedric Marchessoux

Community Manager

If you have an integrated GPU or eGPU, it is not supported my Painter.
Here the recommendations:
https://substance3d.adobe.com/documentation/spdoc/hardware-requirements-220857181.html

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