Community Manager

Community Manager

Sampler 5.0 released!

Forum|Forum|11 months ago
February 20, 2025
2 replies
3610 views

Sampler 5.0 is now live!

This version introduces easier ways to digitize materials with higher quality scans and renderings.

Highlights of the release:

New advanced rasterizer and pathtracer bringing new rendering capabilites and visual consistency across Substance ecosystem. It also brings consistency with Substance 3D Viewer.
A one-click shortcut to all your most frequent tasks, already set up for you!
Start creating in seconds, discover new capabilities and gain time with your repetitive tasks with Quick Actions
New homepage. Create assets directly from the homepage and learn what Sampler can help you create

Warning: Please note that some version of Nvidia drivers (572.42 for GeForce and 572.16 for RTX pro) make Sampler crash at launch. It ou have that version of the driver, please go back one version earlier or update to a more recent one if available.

RenaeTheFlorist

Participating Frequently

I can't even seem to get Sampler to launch. New laptop, plenty of space, Intel Iris Xe Graphics Driver (ver 32.0.101.6078).

I just want to even RUN the program! I click "Open" and NOTHING happens. nada.

Community Manager

Community Manager

Can you please take a look at the minimum requirements to see if you meet them. You need a dedicated GPU to run Sampler smoothly.

Community Manager

Author

Community Manager

This is what I have (and as you can see it says I have a texture up but no texture is showing on screen)

Hi Renae,

You might not be using the correct GPU when running Sampler.
You can check doing this https://helpx.adobe.com/substance-3d-sampler/technical-support/configuration/nvidia-driver-settings.html

Ares Hovhannesyan

Community Expert

Community Expert

My RTX 4060 driver updates today to 572.42 released on Feb 13. This is latest version and it still crashes. Hope this will be fixed soon:)

Community Manager

Author

Community Manager

On the 572.60 released today on the 27th of Feb it looks like things are back to normal, please let us know if that is not the case!

Ares Hovhannesyan

Community Expert

Community Expert

Update today to 572.60. Sampler start up and run normally.