Team Project media access

I recently gained a client who is willing to set up their windows desktop version of Adobe Premiere (in the 1TB Cloud account plan) so that I can work on projects remotely on my M1 Max Macbbook. I also have the 1 TB cloud option. 

On their computer I changed where files and media were saving so that it wasn't moving through their documents folder-which OneDrive kept attempting to sync. Everything now saves to a secondard interntal HDD roughly 1.8TB in capacity. Then it syncs with create cloud storage. I created a Team Project, invited my account on my laptop, accepted the invite and started working to organize media once both synced on the WIndows Desktop. I made sure to click Publish before I quit so that the changes I had made should have been visible to my latop after I closed the app.

Unfortunately, every time I click Open Team Project on my laptop, I get a Missing Media error. I'm asked to find a new file path, but I thought it was supposed to sync through Creative Cloud Storage. Sometimes my Premiere on my laptop freezes when I attempt to select a piece of media. 

I also occasionally get errors on both computers stating, "Libraries Sync Error - Creative Cloud services are blocked please check your Firewall settings" and this occurs when I in the office with both computers next to one another, and also when I'm at home on my own network. This typically resolves itself.

Both computers have the most recent version of their Windows and Mac OS's and all of the Adobe apps on these computers are up to date as well. If there's additional information that would help fix the problem let me know what I should provide.