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Participant
August 23, 2016
Question

Where to submit bug reports via the Adobe website? Cannot find a link. [was: bug reports]

  • August 23, 2016
  • 2 replies
  • 1420 views

I am frustrated with this website that sends me in circles trying to find support for submitting bugs. Where do I do that?

.. Jim ..

    This topic has been closed for replies.

    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    August 23, 2016

    Short answer: It depends.

    If you're reporting bugs found in a Public Beta or pre-release, you would submit your bug reports to the appropriate product pre-release team.   Example:  Adobe Dreamweaver CC (2017 Beta): Feature Ideas

    If you're reporting bugs in the most recent version of Photoshop CC, there's a dedicated forum for that.

    Photoshop Family Customer Community

    On the other hand, if you're looking for technical help, posting a question in the relevant product user forums is the best & quickest path to answers.  See "Getting The Most Out of Adobe User Forums" below.

    http://creativepro.com/getting-the-most-out-of-the-adobe-user-forums/

    Nancy O.

    Nancy O'Shea— Product User & Community Expert
    Participant
    December 7, 2016

    It's a pity I can't just use this site to report a bug, and instead have to make another account on this Photoshop Family site to do so.

    (edit: I now see you can log in with your creative cloud login, it just has a different name for that login "Photoshop Family Login"...  Unnecessary and unclear.

    Szalam
    Community Expert
    Community Expert
    December 7, 2016

    wderue wrote:

    (edit: I now see you can log in with your creative cloud login, it just has a different name for that login "Photoshop Family Login"... Unnecessary and unclear.

    Sounds like a bug to be reported.

    Jokes aside, you should report that as a bug.

    Szalam
    Community Expert
    Community Expert
    August 23, 2016

    First Google result for adobe bug report: Feature Request/Bug Report Form