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December 13, 2016
Question

Why does my document not print

  • December 13, 2016
  • 5 replies
  • 590 views

when i select a document from my document file it does not print

    This topic has been closed for replies.

    5 replies

    johnsageek
    New Participant
    December 16, 2016

    Usually it good practice to state what application your trying to "Print From", such as DC Reader, Dreamweaver, etc... To answer your question is simple. Most programs that live on your computer possess an API that points to the process to print. Sometimes this process get "Hung UP" and will not allow any other print jobs to continue. Easiest way to solve this is to do a "Reboot" or "Restart". This should solve the problem. If it does not and you still cannot print, make sure you visit the printers manufacturing web site to download the latest drivers as Nancy OShea​ asked. Also, try and run your Windows update as sometimes this resolves driver and Windows system issues and as always make sure your personal applications are always updated as well. This may sound like a lot of hassle but it is worth doing to avoid these annoying little issues like you are experiencing.

    Nancy OShea
    Adobe Expert
    December 15, 2016

    Do you have the latest drivers for your printer?

    Nancy O'Shea— Product User, Community Expert & Moderator
    melissapiccone
    Brainiac
    December 14, 2016

    PDFS can be locked to prevent printing.

    Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
    Jon Fritz
    Adobe Expert
    December 13, 2016

    You've posted to the Forum Lounge, a non-software-specific hangout for all Adobe users.

    Which program, version and operating system are you using?

    Knowing that will allow a moderator to move your question to a location populated by users of the same software.

    Szalam
    Brainiac
    December 13, 2016

    What software are you using? Photoshop? InDesign? Acrobat? Something else?