Re: Scrolling through fonts has become impossible

happie_97 · ‎Jun 30, 2021

Great advice to try. I also favor a font manager. They are lifesavers in all of these programs.

happie_97 · ‎Jun 30, 2021

The lag speed could have to do with running low on ram/resources. If none of the other suggestions work, I would save and do a hard restart of the computer. Sometimes that just gives your computer a reset and it comes back strong.

happie_97 · ‎Jun 30, 2021

I agree with resetting preferences, tools, and upgrading to the latest Photoshop. If none of these work, I would do a fresh computer restart and see if that helps.

happie_97 · ‎Jun 30, 2021

Did you try unchecking Auto-Select the box at that top? Do you have another mouse, trackpad, or touch device near you or in your work area?

happie_97 · ‎Jun 30, 2021

I agree with JJMack. More information is needed to help troubleshoot this issue.

happie_97 · ‎Jun 30, 2021

I agree with Jane and Francesco as well. The first thing I thought of was a touch tablet that has something on it. I would definitely check that first.

happie_97 · ‎Jun 30, 2021

I agree. I was having similar issues. I had a Wacom tablet with touch-activated and there was a note small not book on it that was causing the weirdness.

happie_97 · ‎Jun 30, 2021

Be sure to back up your files first, if possible. I had a similar issue this past winter. I lost all of my files that didn't already back up to the cloud.

happie_97 · ‎Jun 30, 2021

Here is an article showing you how to reset the tools.

happie_97 · ‎Jun 30, 2021

I agree with mglush, lighting effects are memory hogs. You need to allocate more space to ram. Here is a link showing how to do this.

happie_97 · ‎Jun 30, 2021

Mglush is correct. Here is a video showing how to do this just in case you need a visual.

happie_97 · ‎Jun 30, 2021

If your scene has hundreds of shapes that could be contributing to the lag/response time.

happie_97 · ‎Jun 30, 2021

We had a similar issue at work. Here is an article that might help you troubleshoot this.

happie_97 · ‎Jun 30, 2021

Maybe the data loss is happening when it goes into Dropbox or email. Are you seeing the data loss in the files on your local drive?

happie_97 · ‎Jun 30, 2021

JJMack gave you the best solution to remove your background. Here is a link on Adobe to show you how to use it.

happie_97 · ‎Jun 30, 2021

Hmm... I had a similar issue. Below worked for me... Let's try completely uninstalling Photoshop. Deleting preferences. Completely shut down your computer. Restart it. Do a clean install. Mine worked after I did this.

happie_97 · ‎Jun 30, 2021

What troubleshooting have you tried? Have you tried deleting and resetting your preferences? Photoshop > Preferences > Reset Preferences on Quit. Backup any customization first. Reinstalling Photoshop?

happie_97 · ‎Jun 30, 2021

We need a bit more info to help troubleshoot with you. Are you using the latest Photoshop update? Which OS are you using?

happie_97 · ‎Jun 30, 2021

This is super helpful! Thank you! 😊

happie_97 · ‎Jun 30, 2021

Hello, We need more information to help you troubleshoot this. I do have a few questions: Do you have two screens? Is there a dialog box that pops up? if so, what exactly does it say? Did you delete your preferences?

happie_97 · ‎Jun 30, 2021

Did you do a full uninstall for Creative Cloud to ensure that the entire program and preferences were deleted from your drive?

happie_97 · ‎May 31, 2021

I agree with Jane, try restoring your toolbar. You might need to restart Photoshop to see the changes.

happie_97 · ‎Apr 30, 2021

This is what I was thinking. A lot of time people print from the (first) print menu dialog box. I would check the setup or print properties button. I'm on a Mac so that button is usually bottom left in the print box.

happie_97 · ‎Apr 13, 2021

So awesome! Glad it helped you. 🙂

happie_97 · ‎Apr 13, 2021

Did this solve your issue or do we need to continue to troubleshoot?

happie_97 · ‎Apr 08, 2021

I love that you laughed at it. It's always the little things. 🙂 Glad it was an easy fix. :c)

happie_97 · ‎Apr 08, 2021

You can try these steps from a previous forum. https://community.adobe.com/t5/photoshop/m-program-error-while-opening-or-creating-new-document-after-photoshop-22-1-update/m-p/11520636#M474801

happie_97 · ‎Apr 05, 2021

I just created a video showing you how to do this. Let me know if this helps. https://youtu.be/ka3i--GxLwE

happie_97 · ‎Apr 04, 2021

I agree. To add to this, since you are new at Pbotoshop, ensure that you are working on what you intend to be working on. For example, ensure the mask is selected in your layers panel and not the layer. You will know which is selected because there will be a white outline around it.

happie_97 · ‎Apr 04, 2021

Hi, you can add your request to be able to turn it on/off to the feature request here. http://www.adobe.com/products/wishform.html

happie_97

happie_97

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