The management of hardware and software is 100% the responsibility of the individual that owns the computer. Hopefully you have an IT professional or value added reseller (VAR) that specializes in video editing systems and provides you with personalized support for your specific video editing needs so that you can focus on the craft of video editing; however, most freelancers, pro-sumers and consumers don’t have either. If you fall in this category and you don’t want to (or can’t afford to) hire someone to maintain your workstation(s), you have to get up to speed on a broad range of topics. Here are a few general things: Your video editing workstation is the sum of it’s parts, both hardware and software. Hardware and software vendors cannot possibly anticipate how every possible combination of hardware and software will perform. At most, they can offer known stable configurations, best practices, and updates as issues become known. Keep meticulous track of the version numbers of everything installed. If you cannot afford any down time whatsoever (who can?), install only software that is necessary for your video editing workflow including 3 rd party plug-ins. While it’s fairly common to have one workstation handle your rough cut, graphics, motion graphics, audio mix and online edit, consider configuring separate workstations for these tasks with only the corresponding software installed. Maintain a bootable backup of your boot drive (this is very easy to do under Mac OS X). If or when something unexpected happens after a software update or upgrade, you are one restart away from being back to where you were before the change to your software. Avoid updates and upgrades to hardware and/or software while in the middle of an important project. If it’s an update to Adobe software, Creative Cloud Desktop has the option of not removing the old version of an application, leaving the version of the software that you probably have clear expectations of installed and available for use should there be anything unexpected with the new version. Any software application installed has the potential to make other software applications do something that’s unexpected. Decades ago, there was a 3rd party fax extension under Mac OS 8.6 that would cause all source footage in After Effects to show as 0 pixel by 0 pixel. To this day, it’s one of the crazier issues that I’ve ever had to troubleshoot while maintaining a workstation for a client. With that fax extension disabled, AE worked as expected. Be mindful of every last bit of software that’s installed at all times.
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