Did I get it right that when you create a collection on your mobile device and have it synced to Lr Desktop that it is not listed under "Collections - From Lr Mobile " on the Lr Desktop side? - Guido ... View more

Ok. When you now open up the cloud statut form the top Lr Mobile application bar on your tablet ...are there still uploads listed? ... View more

Hi Paul, does it help to re-sign-in to the Lr Mobile app? - Guido ... View more

Could you please send me a LR Desktop diagnostic log  - best as a private message with a downloadable dropbox link. You can trigger the log via LR Desktop preferences -> Lightroom Mobile and when you hold down the alt key you will notice a generate diagnostic log button. - Guido ... View more

When you look under Lr Desktop preferences ->Lightroom Mobile....do you see any entries listed at the "Pending Sync Activity"-Window? - Guido ... View more

When you look under Lr Desktop preferences ->Lightroom Mobile-> Pending Sync Activity window is there an entry listed? - Guido ... View more

Ah. I see. Glad that you figured it out. ... View more

Could you try to force restart Lr Mobile and let me know if that helps. Force an app to close on your iPhone, iPad, or iPod touch - Apple Support ... View more

HI Margarida, could you double check if syncing with  Lr Mobile is paused from within Lr CC.... . Just open up the top left activity window as shown in the attached sceenshot.... Hope this helps. With sync enabled you should see your collection which you have created via mobile app under LrCC-> Collections-> From Lr Mobile Hope this helps. Guido ... View more

Ok. Could you try to remove the photo from "All Synced Photograph" to see if the listed error goes away? - Guido ... View more

Hi Robert, when you click the blue link, which will enforce your browser to show the photo via Adobe Photoshop Lightroom ...is there a photo asset listed? If so you could try to delete the entry from Lr Web view. Hope this helps. - Guido ... View more

Do you have the LaCie device connected and running? Could you send me the Browser-url when you click one of the listed links. - Guido ... View more

Hi Robert, when you open up Lr Desktop preferences->Lightroom mobile...is there a something listed under the Sync-Activity window? - Guido ... View more

Have you tried to use Lightroom Web, share a collection with the option to download full res?....Adobe Photoshop Lightroom ... View more

To remove photos from the server-side you can either remove the photos from Lr Desktop->Catalog->All Synced Photographs ....or Lr Mobile -> Lightroom Photos. In addition you can also remove them via Lr Web -> All Photos...Hope this helps. - Guido ... View more

Hi Andrea, when you look under the Cloud status icon within the Lr Mobile app is the status shown "all-up-to-date"? In addition could you have a look under Lightroom Desktop Preferences->Lightroom Mobile and let me know if there are photos listed under the Pending Sync Activity window...If so could click one of these entries and send me the browser ulr as a privat message. Thanks in advance. In addition could you send me information about your device upload speed? You can  measure the speed with this app for example... https://itunes.apple.com/de/app/speedtest.net-speed-test/id300704847?mt=8 Btw. since Lr Mobile upload is very limited when you have the app not active please double check if the Cloud status shows up to date before you look at e.g. Lr Desktop or Web - Guido ... View more

Glad that you figured it out, Peter.  Could you send me the corrupted video as a downloadable dropbox link (best as a private message) so that I could try to reproduce. Thanks, Guido ... View more

What you could try is to specify the location for Lightroom Mobile images (under Lr Desktop preferences-> Lightroom Mobile) and let me know if it helps. - Guido ... View more

Could you try the solution 4 from this help article...Creative Cloud signs me out or asks me to sign in repeatedly Let me know if that helps. - Guido ... View more

Could you try to re-sign-in via the Creative cloud app preferences. Quit Lr Desktop, re-sign-in via the CC app and restart Lr Desktop. Let me know if that helps. - Guido ... View more