Hi, Please ensure Flash Player is enabled in the browser using the instructions mentioned in the following link: Adobe Flash Player issues with Windows 10 (Microsoft Edge) Thanks! ... View more

Hi, can you please share the snapshot of the popup that you are getting and the "cannot access " page as well. If you go to chrome://components, choose Adobe Flash Player, and check Always Allow To Run, that should get things going again. if not, uninstalling and reinstalling Chrome is the easiest next step in the event that the player is damaged or something.  If you sign into a Google account from Chrome, it will preserve your important settings.  Also, it may take a few minutes after installation for Chrome to actually download and install Flash Player in the background.  If you go to some Flash content and Flash isn't available, just wait for sometime, and it should be installed at that point. Thanks! ... View more

Hi, Please try rebooting your machine once. Also, This issue is generally observed if you are trying to uninstall as a standard or power user. It could be the case that you do not have the complete permissions as administrator. Could you help me with the registry entry value so that we can help you better. For the same go to run(Windows+r keys) and type regedit. Registry editor will open. Go to HKEY_LOCAL_MACHINE\Sofware\Policies\Microsoft\Windows\Installer and see if DisableMSI entry is present. Also ensure that there is a single instance of Adobe AIR installer/uninstaller running on your machine. Thanks! ... View more

Hi , Can you please specify the Operating system version Currently installed Adobe AIR version that you are using. Also, please mention (step by step) what problems are you facing when you try to uninstall Adobe AIR. Thanks! ... View more

Hi, I am assuming that you are referring to "newest version" of flash player. Could you please provide the following details : 1. Browser which you are using to play games 2. go to control panel -> flash player -> updates and please post a screenshot of the screen. Thanks! ... View more

Hi, What exactly are you trying to do? Uninstall the Flash player or activate it on safari?? Please use the instructions on the following link to activate Flash Player On SAFARI : Enable Adobe Flash Player for Safari Regards, Divya Gupta ... View more

Hi, Could you please try clearing the cache of the browser you are using and try again. Thanks! ... View more

Hi, In Windows 10, Microsoft embeds Flash Player (activex player) in IE, and Edge.  You can disable it but cannot uninstall it. Could you please go to control panel -> flash player-> updates and provide a screen shot (It would say that you do not have a flash player installed) Please refer the link for more info Flash Player Help Thanks! ... View more

HI, You can download the uninstaller from: Uninstall Flash Player for Windows As of Windows 10, Microsoft embeds Flash Player in IE, and Edge.  The following 2 FAQs may be of assistance: Adobe Flash Player issues with Windows 10 (Microsoft Edge) Flash Player Issues | Windows 10 | Internet Explorer Thanks! ... View more

Hi, Can you please go to control panel -> Flash Player -> updates and share the version and type of flash player installed. It would be preferred if u share the snapshot. For opera browser you need PPAPI flash plugin. Thanks ... View more

Hi, May you please share the links of the attached files. Also, please try rebooting your system and try again with the offline installer. Let me know if that doesn't work. Thanks ... View more

Before posting, please read and provide the following information: Operating system version Web browser and version Flash Player version Explain your problem in step-by-step detail if possible If you get error messages, please quote them exactly, or provide a screenshot ... View more

Hi, Could you please provide a screenshot of the error screen. Also, please provide the logs as well. Location where you can find the logs: 32 Bit Windows: C:\Windows\system32\Macromed\Flash\FlashInstall.log 64 Bit Windows: C:\Windows\system32\Macromed\Flash\FlashInstall.log C:\Windows\syswow64\Macromed\Flash\FlashInstall.log Thanks! ... View more

Hi, You may try the offline installer. Follow these steps 1)Download the uninstaller from: Uninstall Flash Player for Mac OS 2) Open the page: Installation problems | Flash Player | Mac Under the heading "Still having problems" click on the specific link to NPAPI(safari)/PPAPI(opera) plugin. 3) Ensure all the browsers are closed. Run the uninstaller and then the offline installer. If the problem persists, please write back to us. Thanks! ... View more

Hi, You may try the offline installer. Follow these steps 1)Download the uninstaller from: Uninstall Flash Player for Windows The Flash Player Uninstaller is going to uninstall all copies of Flash Player from your system. 2) Open the page: Installation problems | Flash Player | Windows 7 and earlier Under the heading "Still having problems" click on the specific link to NPAPI/PPAPI/ActiveX plugin. 3) Ensure all the browsers are closed. Run the uninstaller and then the offline installer. If the problem persists, please write back to us. Thanks! ... View more

Hi, You may try the offline installer. Follow these steps 1)Download the uninstaller from: Uninstall Flash Player for Windows 2) Open the page: Installation problems | Flash Player | Windows 7 and earlier Under the heading "Still having problems" click on the specific link to NPAPI(firefox)/PPAPI(opera)/ActiveX(IE) plugin. 3) Ensure all the browsers are closed. Run the uninstaller and then the offline installer. As for chrome, try viewing Flash Content in chrome. If there is no Flash Plugin available on viewing flash content, Chrome fetches the plugin. If the problem persists, please write back to us. Thanks! ... View more

Hi, You may try the offline installer. Follow these steps 1)Download the uninstaller from: Uninstall Flash Player for Mac OS 2) Open the page: Installation problems | Flash Player | Mac Under the heading "Still having problems" click on the specific link to NPAPI/PPAPI plugin (depending on the browser you are working on). 3) Ensure all the browsers are closed. Run the uninstaller and then the offline installer. If the problem persists, please write back to us. Thanks! ... View more

Hi, Please try to view any flash content on the chrome browser (any plugin that requires flash player to be played). This will lead to chrome automatically fetching the flash plugin. If that does not help, please let us know Thanks! ... View more

Hi, Please try the following steps, if problem persists, please get back to us : Select Start > Settings > Control Panel. Open the Add or Remove Programs panel. Select Adobe AIR to remove the runtime. Download Adobe AIR directly from the Adobe AIR Download Center at http://get.adobe.com/air/.  This step downloads an Adobe AIR installer file to your computer. Run the installer file. For example, on Windows computers, double-click the installer file to run it. Note: If the installation is not successful on Windows 7:In an elevated command prompt, run the following command:download-location\AdobeAIRInstaller.exe –silent (Do make sure that you run command prompt as an administrator) Thanks! ... View more

Before posting, please read and provide the following information: Operating system version Web browser and version Flash Player version Explain your problem in step-by-step detail if possible If you get error messages, please quote them exactly, or provide a screenshot ... View more

Before posting, please read and provide the following information: Operating system version Web browser and version Flash Player version Explain your problem in step-by-step detail if possible If you get error messages, please quote them exactly, or provide a screenshot ... View more

Hi, This is due to too many *.adobe.com cookies in your computer.  Deleting all *.adobe.com cookies from your system will allow the file (and any other file from *adobe.com) to download. Thanks! ... View more

Hi, Please provide the following details : Operating system version Web browser and version Flash Player version Explain your problem in step-by-step detail if possible If you get error messages, please quote them exactly, or provide a screenshot Thanks! ... View more

Hi, You can not use flash on iPad. Adobe has stopped supporting flash on mobile devices. Thanks! ... View more

Hi, Please provide these details:- Operating system version Web browser and version Flash Player version Explain your problem in step-by-step detail if possible A direct link to a web page that demonstrates the problem If you get error messages, please quote them exactly, or provide a screenshot Thanks! ... View more

HI, Please provide the following information : Operating system version Web browser and version Flash Player version If you get error messages, please quote them exactly, or provide a screenshot Thanks! ... View more